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Quality Systems Manager

2 months ago

Elk Grove Village, United States CREATIVE WERKS LLC Full time
Job DescriptionJob DescriptionDescription:

Job Summary:

The Quality Systems Manager will be responsible for overseeing and managing all aspects of creative werks’ Quality Management System (QMS). This includes developing, implementing, and maintaining quality standards, policies, procedures, and systems to ensure compliance with regulatory requirements and customer expectations. The ideal candidate will have a strong background in quality management, excellent leadership skills, and the ability to drive continuous improvement initiatives.


Responsibilities of the Position:

  • Design, implement, and maintain a comprehensive QMS that meets regulatory requirements and aligns with industry best practices.
  • Establish quality policies, procedures, and documentation systems to ensure consistent adherence to quality standards throughout the organization.
  • Conduct or lead regular internal audits and assessment to monitor the effectiveness of the QMS and identify areas for improvement.
  • Lead continuous improvement initiatives to enhance the effectiveness and efficiency of the QMS.
  • Interface with auditors, and inspectors to facilitate 2nd and 3rd party audits and regulatory inspections.
  • Develop and implement quality assurance processes to ensure that products meet customer specifications and quality standards.
  • Investigate and resolve quality issues, non-conformities, and customer complaints in a timely manner.
  • Develop and deliver food safety training and guidance to employees on quality standards, procedures, and best practices.
  • Foster a culture of quality excellence by promoting awareness and understanding of quality requirements and objectives throughout the organization.
  • Analyze quality data, trends, and metrics to identify areas for improvement and implement corrective/preventive actions as necessary.
  • Model the Company’s values of passion, resilience, performance, creativity, accuracy, balance, collaboration, flexibility, and innovation.
  • Perform other duties as assigned by Management
Requirements:

Knowledge/Skills/Abilities:

  • Adaptable to fast paced environments with changing circumstances, direction, and strategy.
  • Analytical and process driven thinker and problem solver.
  • Strong knowledge of food safety regulations, standards, and guidelines (i.e. FDA, USDA, LACF, FSMA, Codex Alimentarius)
  • Experience with implementing and managing food safety programs such as HACCP, Food Safety Plans, GMP, and GFSI audit schemas (SQF preferred).
  • Excellent written and verbal communication skills.
  • Understanding of root cause analysis and risk avoidance tools (i.e. Ishikawa/Cause and Effect Diagrams, 5-Why, FMEA).
  • Familiarity with Continuous Improvement techniques or LEAN tools (i.e. Kaizen, TQM, PDCA, DMAIC, 5S, SMED, Waste).
  • Working knowledge of statistical process controls and sampling plans preferred.
  • Strong knowledge of Microsoft Office and SharePoint is required. Familiarity and adaptability to auxiliary programs such as ERP, analytics tools (Sisense, Tableau), and Minitab preferred.
  • Collaborative approach: able to work cross-functionally and with external resources.

Education and Experience:

  • Bachelor of Science (BS) degree in life or physical sciences, Food Science, Microbiology, Engineering, or related field required
  • Minimum of 5 years’ relevant experience in quality leadership in regulated industry such as food or pharmaceutical required, 8+ years preferred
  • Certified SQF Practitioner or equivalent preferred
  • Certified in HACCP and/or PCQI required
  • Experienced or certified in internal auditing preferred
  • Experience leading projects

Working Conditions:

  • Office setting and warehouse environment with temperature range of 55 – 80 degrees

Physical Requirements:

  • Operate standard office equipment
  • Reach with hands and arms
  • Lift up to 25 pounds

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