Customer Service Sales Representative

3 weeks ago


Tustin, United States Farmers Insurance Division 86 Full time
Job DescriptionJob Description

We are seeking a Customer Service Sales Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. This position is not remote.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionAt Farmers Insurance we proudly support over 48,000 exclusive and independent agents, with nearly 21,000 employees. Our extensive team proudly serves more than 10 million households, with more than 19 million individual policies across the United States.

At Division 86, we are committed to helping you build a strong and profitable Farmers Insurance & Financial Services Agency.

Our Division is 100% dedicated to your success. We aim to provide a solid foundation and equip you with adequate tools to market, sell, and service ALL of Farmers Insurance Group's product lines.

Being successful as an insurance professional requires a great deal of hard work and determination. But most of all, it requires ongoing training and education. In spite of anything else you may bring to your work (enthusiasm, perseverance, persuasiveness), the ability to serve your clients effectively will depend largely on training and development.Company DescriptionAt Farmers Insurance we proudly support over 48,000 exclusive and independent agents, with nearly 21,000 employees. Our extensive team proudly serves more than 10 million households, with more than 19 million individual policies across the United States.\r
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At Division 86, we are committed to helping you build a strong and profitable Farmers Insurance & Financial Services Agency.\r
\r
Our Division is 100% dedicated to your success. We aim to provide a solid foundation and equip you with adequate tools to market, sell, and service ALL of Farmers Insurance Group's product lines. \r
\r
Being successful as an insurance professional requires a great deal of hard work and determination. But most of all, it requires ongoing training and education. In spite of anything else you may bring to your work (enthusiasm, perseverance, persuasiveness), the ability to serve your clients effectively will depend largely on training and development.

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