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Accounts Receivable Associate
4 weeks ago
Summary: The Accounts Receivable Associate is responsible for collecting, verifying, and applying payment for services and goods sold to client, with a focus on customer satisfaction. Invoice, statement, and reminder distribution; for upcoming payments. Investigation of account discrepancies, working with appropriate departments for resolution.
Essential duties of Position:
- Post customer payments by recording, cash, check, and credit card transactions
- Answer account related questions and provide document requests
- Process customer credit card payments and discuss account status
- Maintain account records and monitor financial information
- Monitor outstanding receivables daily
- Sales order credit hold review
- Accounts receivable aging collection follow up
- Process and review accounts receivable working capital initiative monthly
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
- Provide customer and sales accounts receivable support when needed
- Conduct new business credit terms investigation including trade references and credit reports
- Investigate and resolve payment variance issues
- Distribute invoice and statements
- Support Billing Specialist as needed
- Any other duties as assigned by management
Qualifications:
- Associates Degree or Bachelor’s Degree in Accounting, Finance, or related field required
- Three to five years verifiable general accounting, investigation, and credit and collection experience and/or training; or equivalent combination of education and experience
Knowledge, Skills and Abilities Needed:
- Ability to multi-task in a fast-paced environment
- Professional written and verbal communication skills
- Excellent attention to detail, time management, and organization
- Strong problem-solving skills
- Proficient in the Microsoft Office suite
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