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Desktop/PC Technician
2 months ago
Please find the job description below and let me know if you would be interested in pursuing it any further.
We are currently looking for a Desktop/PC Support Technician for below project.
Duration: 5 Months
Location: Hudson, MA 01749
SHORT DESCRIPTION: Site Conversion
Scope of Work:
Candidate will essentially provide Smart Hands onsite physical touch assistance to move and ship Office/Lab/Network equipment from current site to the new site location.
Candidate will work out of Intel’s ServiceNow ITSM ticketing system to facilitate work requests.
• Assist with material control to ensure all required materials are located, inventoried for hardware moves and shipping according to Intel process.
• Ensure quality and safety guidelines are followed.
• Ensure ticketed requests are assigned, communicated, and addressed within customer SLA.
• Ship or Receive Hardware using Intel Inter Property or Integrated Shipping Memo process
• Move Equipment from room locations to dock to be staged for shipping
• Perform asset management functions and ensure asset records are proper updated in ServiceNow for dispositioning of the hardware.
• Scanning and Labeling of hardware may be needed (use of RFID or Barcode scanners devices will be provided
• Designate parts identified for spare part stock inventory, if applicable
• Proper e-waste handling and disposal
• Excellent interpersonal skills
• Effective communication skills
• Highly reliable and accountable
• Must be able to work independently as well as in teams of 3-4 and be flexible.
• Must be able to lift 35 lbs. solo.
• May be required to walk/sit/stand/crawl/kneel for extended periods.
• Must have excellent customer service skills and excellent written/verbal communication skills.
• Knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
ADDITIONAL COMMENTS:
*Must have a basic screw driver set *Should be able to lift and move up to 40lbs
*Must follow the mandatory business casual dress code (no jeans or leggings, tshirts, sneakers, or hats) *Must arrive on time and prepared for work no later than times requested
Company DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practicesCompany DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practices