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Point of Sales Support Technician
1 month ago
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Alliance Bankcard Services is looking for a POS Support Technician to join our team. This position is responsible for troubleshooting and training for restaurant POS system and peripherals. The technician will also be responsible for installing new software and hardware.
Responsibilities
- Install software and hardware at client sites;
- Setup, configure, and test hardware and software components;
- Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems;
- Maintain technical knowledge related to our suite of hardware and software product lines;
- Provide training to clients regarding software, hardware, and troubleshooting techniques.
- Expertise in Microsoft Office, various Windows and Android operating systems, and networking;
- Restaurant Experience are required;
- Must be willing to work some evenings and weekends on-call rotation;
- Good written and oral skills;
- Valid Driver License / Valid Auto Insurance;
- Must be able to pass a Criminal Background Check;
- Must be willing to travel foreign and domestic if necessary;
- Ability to manage and prioritize multiple tasks while in the office or in the field;
- Prefer experience in Food & Beverage POS industry;
- Experience in configuration, installation, training and support of hardware and/or software products.
- Fluent in Chinese (Mandarin) and English
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