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Patient Care Coordinator

4 months ago

Hoboken, United States Professional Physical Therapy Full time
Job DescriptionJob Description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities:

  • Greet patients
  • Answer phones
  • Schedule patient appointments
  • Complete new patient registration and data entry
  • Discuss insurance benefits, authorization requirements and payment responsibilities
  • Collect patient balances (copay/deductible/coinsurance)
  • Perform standard day-to-day clinical administrative responsibilities

Requirements

  • High school diploma or equivalent.
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Proficient in computer skills and ability to learn new software systems.

Benefits

  • Monthly performance bonus
  • Medical, dental, vision insurance
  • Life insurance
  • 401k
  • Employee assistance program
  • Employee discounts
  • Employee referral program
  • Paid time off (PTO)