Part-Time Teller

Holts Summit Branch
16-20 hours/week; scheduling is flexible, must be able to work morning hours and until 6:00pm some weeknights. This is NOT a summer job; this is a year-round position.

Branch Lobby Hours
Monday-Friday 8:30am-4:30pm
Saturday 9:00am-12:00pm

Branch Drive-Up Hours
Monday-Friday 7:30am-6:00pm
Saturday 9:00am-12:00pm

Job Summary:

Mid America Bank seeks a skilled, motivated, and community-driven individual to join our team The Part-Time Teller position is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Part-Time Teller also interacts regularly with customers and assists them with information regarding their accounts and bank products/services. This exceptional candidate should be able to think critically, possess basic math skills and the capability to maintain confidentiality.

Primary Duties:

• Safely and accurately process customers' routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
• Issue negotiable items such as cashier's checks
• Provide customers access to their safe deposit box
• Complete customers' special requests as needed
• Maintain supply of cash and currency in personal cash drawer
• Count personal cash drawer at the end of each shift to make sure it balances
• Reconcile personal cash drawer in the event drawer does not balance
• Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
• Answer customers' basic inquiries about their accounts
• Promote the bank's products and services based on customers' needs
• Comply with bank operations and security procedures
• Maintain confidentiality of customer and bank
• Other duties as assigned by supervisor

Skills:

• Superb customer service skills
• Decision making and problem solving skills
• Attention to detail
• Basic Math Skills - addition, subtraction, multiplication, division
• Ability to count US currency

Experience:

• High School Diploma or educational equivalent preferred, not required, and/or must be at least 16 years of age at time of employment
• Prefer previous experience in customer service or cash handling positions
• Years of experience may be substituted for education requirements or related work experience