Cashier & Cafe Associate - Full time

5 days ago

Oak Park, United States Sugar Beet Food Co-op Full time
Job DescriptionJob Description

Looking for Full Time Cashiers/Cafe Associates Will work on both the front end and in the cafe making delicious coffees, juices, and smoothies

Reports To: Cafe Manager

FLSA Status: Non-exempt
Starting Wage Scale: $15/hour and up commensurate with experience

Benefits: including paid time off, sick pay, supplemented health insurance, employee discount, public transit benefit

Cafe Associates are are primarily responsible for serving made-to-order coffee, juice, and smoothie beverages in our Cafe area. Our Cafe Associates are also fully trained as cashiers to be able to provide customer service for non-cafe customers.


RESPONSIBILITIES

Customer Experience

  • Exceed our customers' expectations for service and provide a welcoming environment for all people and all diverse backgrounds
  • Model, provide, and ensure customers receive prompt, friendly, and courteaous services in a professional manner that demonstrates our cooperative advantage.
  • Support Front End staff to assist customers at the registers.
  • Offer suggestions for purchases and ways to prepare products.

Cafe

  • Prepare cafe beverates - coffees, teas, juices, smoothies, and specialty beverates per cafe recipes
  • Maintain cafe area in sanitary and orderly condition, following health department standards.
  • Ensure cafe supplies and materials are fully stocked during your shift
  • Receive orders and as necessary stock, rotate, and display products in the Cafe.

QUALIFICATIONS

  • One year of coffee or juice bar experience preferred
  • Have or be able to obtain, within 14 days of start date, a valid Food Handler's Certificate or Food Management Certificate.
  • Language ability - comprehend complex instructions, correspondence, and memos.
  • Communicate effectively and respecfully in oral or written from to staff and customers of diverse backgrounds.
  • Regular, predictable attendance.
  • Customer service skills - ability to manage difficult or emotional customer situations. Communicate responsibly.
  • Respond promptly to requests for customer assistance.
  • Quality of work - demonstrate accuracy and thoroughness. Apply feedback to imporve performance.
  • Quality of work - work quickly and accurately wiht a sense of urgency.
  • Preferred - experience in or knowledge of the natural food industry.

DISCLOSURE NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.



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