Director/Innovation

4 weeks ago


Plymouth, United States Community Financial Credit Union Full time
Job DescriptionJob Description

Welcome to Community Financial Credit Union careers Our organization is constantly evolving, and we strive to offer creative solutions in a challenging hiring market. Our team members play a pivotal role in the success of our organization and pave the way for us to become the best financial partner for our members.


About Us:

Community Financial Credit Union is a full-service financial institution that serves anyone living, working, worshiping, or attending school in Michigan. We are a not-for-profit institution and have been in business for over 70 years

Community Financial HQ is located in Plymouth, MI. We have 14 branches in the Metro Detroit Area well as Northern Michigan.

So, what makes Community Financial innovative and unique? Community Financial is not only the place you want to bank, but it is also a great place to work We’ve been recognized as one of the Regional Best and Brightest Companies for the last 18 years, nationally since 2018, and became certified as a Great Place To Work in 2023.


Our Culture:

At Community Financial, our purpose is to create joy and ignite Michiganders’ impossible dreams. A culture of joy and impossible dreams is a culture of belonging: belonging is the spark. Guided by our values of Relentless Care, Hustle & Grind, and Huzzah, we create a Culture of Belonging where every team member and member feels valued, connected, supported and can be their authentic selves.


Our Opportunities:

We are proud to offer a variety of professional development opportunities for our team members. From mentorships to internal growth programs, Community Financial aspires to provide team members the opportunity to reach their career goals while being their true, authentic self.


About the role:

Do you have experience leading innovative concepts from ideation to implementation?

Keep reading for additional information

As the Director/Innovation at Community Financial Credit Union, this role will lead the management of innovation concepts from ideation to implementation within our Innovation Lab. This position will transform insights into innovative ideas and effectively drive impact, while ensuring seamless integration and execution of human-centered design strategies.

This position has a starting annual rate of $103,500, but your offer amount may be increased with relevant work experience and transferrable skills.

A Day in the life of a Director/Innovation can look like:

  • Lead the ideation, design, and development of innovative financial products, member benefits, or systems.
  • Manage the innovation pipeline through the formation of the Innovation CUSO (Credit Union Service Organization).
  • Support the strategy for investments within the CUSO, aiming for profitability and strengthening pathways to new non-interest income.
  • Support strategic partnership relations to drive business outcomes, including onsite event activations, specialized product development, and maximizing the value of Community Financials' investments.
  • Act as a thought leader, identifying and sharing new business and technology strategies from diverse industries.
  • Provide senior-level insights based on quantitative and qualitative data.

What you bring to the table:

  • Bachelor's Degree from an accredited university or equivalent experience in Business Administration, Member Experience, Market Research, Business Analytics, or other related business field.
  • Minimum of two years of organizational innovation leadership experience or related leadership experience.
  • Minimum of two years of experience leading cross-functional teams or projects.
  • Minimum of three years of experience within the financial industry.
  • Demonstrated advanced learning through education achievement and/or innovation-related certifications.
  • Advanced knowledge of strategic cross-enterprise innovations that broadly engage business, technology, and external stakeholders.
  • Hands-on experience envisioning and implementing complex multi-part projects in an enterprise environment.
  • Experience participating in innovation organizations or teams with substantial creative autonomy.
  • Strong storytelling and leadership capabilities that generate enthusiasm for innovation.
  • Broad insights regarding evolving business and technology strategies.
  • Thorough understanding of agile practices in an enterprise environment.

You might also have:

  • Experience in leading or participating on innovation and/or financial services councils, working groups or thinktanks

As a team member at Community Financial Credit Union, you’ll enjoy:

  • Medical, dental, and vision plans
  • Four weeks of PTO for all full-time team members
  • Federal Bank Holidays off
  • Flexible work options depending on position
  • A generous 401k match
  • Numerous employee engagement activities
  • Community Resource Groups
  • Time off for occasions such as volunteering, caregiving, and family events


Contact/application information:

If this description appeals to you, please submit an application A member of CFCU’s Talent Acquisition Team will be in contact with you shortly



Equal Employment Opportunity Policy:

Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.



Disclaimer:

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.


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