Restaurant Supervisor

6 days ago


Englewood, United States Crowne Plaza Englewood Full time
Job DescriptionJob Description

The Crowne Plaza Englewood is hiring a PM Restaurant Supervisor. Supervises and directs restaurant staff. Interacts with guests to ensure a positive experience.


Compensation:

$19 per hour

Responsibilities:
  • In the absence of the Restaurant Manager, carries out the daily operation of the restaurant ensuring effective communication of all required standards and procedures to all restaurant employees
  • Ensure customer satisfaction by promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer's experience
  • Project future needs for goods, kitchen supplies, and cleaning products
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Train new employees and provide ongoing training for all staff
  • Book events in the private dining room & ensure proper deposits are taken
  • Ensures all daily checklists are completed for front-of-house and culinary staff
  • Perform any other job duties as assigned
Qualifications:
  • Prior hotel server service role preferred
  • Knowledge of Micros
  • Must be available to work ALL shifts (PM Shifts)
  • Excellent communication and customer service skills
About Company

Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.​


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