Senior Billing Analyst

7 days ago

Plano, United States RS&A LLC Full time
Job DescriptionJob Description

Company Overview

At RSA, our business is to ensure critical medical devices are available whenever needed to treat and diagnose patients. Our culture is best defined as a team of incredible people doing incredibly unrecognizable acts to make a difference in people’s lives. This role will have a direct and material opportunity to be part of building a leader and disruptor in the medical device services market. The Company has successfully completed two acquisitions in the last year and has a strong pipeline to continue growing both organically and through acquisitions. Through an effective and aggressive growth strategy, the Company expects to more than double its revenue over the next 3-years, positioning it as a leader within the medical device industry. The Company is backed by Sheridan Capital Partners, a healthcare focused private equity team with a proven track record of acquiring, growing, and creating value within its portfolio companies. They have experienced successful outcomes in several platform investments by actively bringing in strategic resources to management teams and owners to help accelerate growth, build enduring value, and achieve superior results.

Job Description

The Senior Billing Analyst is responsible for all aspects of client billing including bill preparation, daily process administration, research and analysis, troubleshooting, problem resolution, reporting and any special assignments. The position is also responsible for creating budget projections for clients, interpreting, and communicating client billing guidelines in support of both client and colleagues and coordinating special billing arrangements.


Job Qualifications

  • Strong analytical and critical thinking skills.
  • Strong attention to detail, ability to identify and decipher subtleties.
  • Must be a team player with strong interpersonal skills
  • Superior customer service and a demonstrated ability to work in a challenging and dynamic environment
  • Self-directed with a strong work ethic; capable of working independently with limited supervision
  • Ability to work outside of established business hours and adjust personal schedule to meet deadlines is required
  • Ability to multitask and meet stringent deadlines in a fast-paced work environment
  • Excellent organizational and time-management skills.
  • Demonstrated proficiency with Microsoft Office products, MS Excel, including advanced features such as pivot tables, graphs, formulas, macros
  • Ability to create spreadsheets, manipulate data and generate reports
  • Detail oriented with excellent organizational and time-management skills
  • Excellent verbal and written communication skills with ability to effectively present results to senior management
  • Ability to perform well in cross-functional environment and to interface effectively and successfully with senior management, vendors, and client staff
  • Ability to professionally handle matters of a sensitive nature with confidentiality
  • Minimum four years of billing experience. Five years or more preferred.
  • Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history

Job Duties

  • Analyzing all billing procedures and identifying opportunities for improvement.
  • Ensuring customer billing accounts are set up correctly.
  • Perform work editing, processing/preparing, and sending invoices to customers.
  • Coordinating with business unit leads throughout the billing cycle.
  • Communicating with customers and other departments, resolving issues, and providing clarifications.
  • Assist customers with billing inquiries, troubleshoot issues and follow-up with operational areas on the customer side.
  • Understand and comply with all assigned client billing guidelines and demonstrate understanding through use of effective communication
  • Meet contracted deadlines for accepting, completing, and delivering all work
  • Execute accruals, budgets, and information and data requests
  • Execute invoices
  • Provide exemplary support to clients, keeping them fully apprised of statuses and action plans on key issues and problems
  • Provide workflow guidance to more junior team members
  • Serve as value-added subject matter expert and support resource for billing staff
  • Ensure the team is current on relevant billing topics and activity
  • Collaborate with other financial colleagues to resolve issues and ensure optimal execution of departmental responsibilities
  • Communicate issues and resolutions timely, effectively, and professionally
  • Serve as back up to fellow team members, as appropriate
  • Proactively recommend process and procedural enhancements including but not limited to documenting processes and improvements
  • Assists with updating documentation relating to special billing arrangements
  • Create and maintain required spreadsheets to track/monitor various functions as needed
  • Interact with clients in person, over the phone or electronically with care and professionalism
  • Train new Billing Analysts/Associates

Physical Requirements:

  • Office environment
  • Must be able to remain in a stationary position 50% of the time.
  • Ability to go up and down flights of steps.
  • Ability to traverse various areas of the facility (including unpaved areas, dirt paths, uneven terrain, etc.).
  • Occasionally move about inside the office to access file cabinets, office machinery, etc.)
  • Reaching by extending hand(s) or arm(s) in any direction.
  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example using a keyboard.
  • The ability to communicate information and ideas using the spoken and written word so others will understand. Must be able to exchange accurate information in these situations.
  • Ability to use a visual display terminal with continuous wrist movement on a keyboard.
  • The ability to observe, identify, inspect details at close range (within a few feet of the observer).
  • • Ability to hear within normal range.
  • Must be able to lift up to 15 pounds at a time without assistance.
  • Limited travel for attendance of training or conferences.

Total Rewards program:

  • Salaried position with performance incentive plan
  • Medical, dental, vision, Short Term and Long Term disability, Life and AD&D insurance Critical Illness, Accident, Hospital indemnity, Identity theft, Legal, Pet insurance, FSA, HSA, 401(k) 6% dollar for dollar match.
  • Mobile device program (cellphone stipend or company cellphone)
  • Paid time off and ten paid holidays.
  • Excellent opportunity for development and advancement as part of our employee engagement model

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