Senior Lifestyles Coordinator

2 weeks ago

Naples, United States Aston Gardens at Pelican Marsh Full time
Job DescriptionJob Description

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States. Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture. We’re a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.

Discovery Senior Living is looking for a Senior Lifestyles Coordinator to join our community.

About the Opportunity

If you are an organized, self-starter with a high energy level, willingness to be trained, work hard, possess high integrity, and respect seniors then we would like to speak with you. Discovery offers significant opportunities for growth and career advancement. Team Members are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity.

In this role, you are an important component to the success of our community. This position performs comprehensive administrative support services for the Sales & Marketing team, facilitating the daily operations of the marketing office and assisting the team in achieving the community’s occupancy and revenue goal.

Responsibilities:

  • Maintains marketing database including customer/prospect files.
  • Produces regularly scheduled reports from marketing database.
  • Assists in ensuring model suite(s)/apartment(s) are well maintained and presentable.
  • Demonstrates effective telephone skills producing qualified leads and appointments.
  • Types, collates and distributes all correspondence and other materials.
  • Organizes, coordinates and assists in planning marketing special events, including weekend events.
  • Assists in executing marketing strategies and objectives.
  • Assists in touring and interviewing prospective residents/guardians.
  • Assist new resident move in process
  • Assist in follow up calls to support community SLC
  • Coordinates various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and other sales literature.
  • Attends marketing meetings, keep records; gatekeeper of SLC new prospects to ensure proper distribution.
  • Other duties as assigned.

Qualifications:

  • One (1) year experience in a sales administrative support role involving customer service.
  • Enjoys working with the senior population
  • Strong verbal and written communication skills
  • Excellent phone etiquette
  • Excellent people skills. Demonstrates talent at interacting effectively with all types of people
  • Proficient in Microsoft Office
  • Able to use client tracking and design software.
  • Proficient organizational skills and must be detail oriented
  • Ability to solve problems and resourceful
  • Can define own role, take on responsibilities, and manage priorities with minimal guidance
  • Projects a professional and polished image that inspires confidence and trust

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policy.

Please note that the compensation is based on experience and is a mix of base and bonus.

EOE D/V

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