Collector

Review A/R monthly and follow up on each outstanding balance.

· Contact patients regularly through phone calls and letters to arrange payments on account balances.

· Review accounts and reports for insurance denials, follow up denied claims with corrections and appeals as necessary (office claims).

· Obtain and forward necessary information to the insurance company for appeals

· Complete requests for additional information and follow up with insurance company or patient as needed.

· Make payment arrangements with all self pay patients prior to initial appointment.

· Complete paperwork for outside Collections, pull chart, and review with physician.

· Maintain a daily batch and turn in to supervisor.

· Identify and correct demographic, charge entry, and posting errors.

· Follow up on returned mail.

· Review copies of encounter forms and report discrepancies to supervisor. Remove account “flags” when necessary.

· Identify claim denial trends and report to supervisor.

· Process refund requests and forward to Accounting department.

· Report to front office area when requested to help facilitate patient understanding of transactions.

Summary
The Patient Accounts - Collector position requires a strong foundation in medical collection and medical office experience. Proficiency in EHR systems is essential for managing patient accounts efficiently. The ideal candidate will have a solid understanding of medical billing processes to ensure timely and accurate account collections.

Qualifications
- Medical collection experience
- Medical office experience
- Familiarity with EHR systems
- Knowledge of medical terminology, medical records, and medical coding
These qualifications are essential for success in the role of Patient Accounts - Collector.

Job Type: Full-time