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Summary

The AR Specialist is responsible for the daily, weekly, and monthly accounts receivable activities. The primary duties are for credit and collections activities. This includes assisting with Accounts Receivable (A/R) account and customer reconciliations. Additionally, this position will assist with billing, cash receipts and other accounting tasks as needed.

Essential Duties and Responsibilities

• Monitor A/R aging and customer accounts to minimize past due accounts.
• Perform customer credit analysis as needed.
• Initiate collection calls, emails, faxes and letters.
• Work with Client Services on escalating collection actions.
• Distribute A/R aging reports and discuss issues with Accounting Manager, Controller and Client Services.
• Use and maintain A/R collections module in Microsoft Dynamics GP.
• Perform customer revenue and A/R trend analysis.
• Generate A/R statements.
• Assist in bank reporting and compliance as it relates to A/R.
• Cross train in the cash application and cash deposit processes.
• Other duties as assigned.

Education and Experience

• GED or high school diploma is a minimum requirement for this position.
• An associate degree in Accounting is preferred.
• One or more years related collections experience.
• Proficient at 10 key.

• Ability to analyze and resolve problems with some supervision. Expected to take initiative to refine procedures, use tact and diplomacy in servicing the client and communicating with others and demonstrate ethical behavior.
• Demonstrated proficiency with PC tools such as electronic mail software, word processor, presentation software and spreadsheet software (Microsoft Outlook, MSWord, PowerPoint, and Excel preferred.)
• Demonstrated knowledge of automated collections/Accounts Receivable/accounting systems preferred, especially Microsoft Dynamics GP.
• Accounting process and controls knowledge
• Ability to read and comprehend written instructions (including process, policy, and procedures manuals), correspondence and financial documents
• Able to write and organize correspondence (generally in e-mail)
• Ability to hear, comprehend and speak clearly when communicating information and instructions in conversations with other employees and vendors.
• Demonstrated ability to create Excel spreadsheets using formulas as needed.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Ability to apply common sense, understanding and execution of instructions in written or oral form
• Strong analytical skills
• Initiative
• Good interpersonal skills
• Attention to detail
• Team collaboration skills
• Customer focused

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.

EOE M/F/D/V