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Parts Counter Sales Rep
2 months ago
West Side Tractor Sales Parts Counter Sales Representative Parts Department Reports To: Parts Manager
Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion and stocking duties.
Job Duties:
- Promotes and sells products and/or services to meet customer needs- Assists customers in determining parts requirements- Complete required training and remain knowledgeable on the parts systems for all manufacturers represented by the dealership- Supplies Service Technicians with parts as required- Maintains a clean and welcoming in-store display sales area- Receiving and distribution of daily stock and customer orders- Assists with placing Machine Down and Stock orders- Assists in keeping parts department clean and orderly- Follows up on shortages and expedites issues by reporting to the manager- Assists in maintaining all departmental tools, equipment and vehicles are in good working order- Participates in West Side’s Safety Program- Completes training assigned by manager- Other duties as assigned
Experience, Education, Skills & Knowledge:
- 1-3 years parts department experience- Solid parts and machinery knowledge- Excellent customer service and selling skills- Able to deal with customer objections in a professional manner- Proficient in computer use including Internet, data entry and Microsoft Office Programs- Ability to work extended hours and weekends (as required by location)- Valid driver’s license and acceptable driving record per the company policy
Physical Requirements of this position:
- Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly- Must be able to bend, stoop, climb, reach, kneel and squat as required by assigned task- Exposure to chemicals
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