P.M. Maintenance Technician

4 weeks ago

Billings Metropolitan Area, United States DoubleTree Billings Full time
Job DescriptionJob Description


Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Technician for the DoubleTree by Hilton in Billings, MT.

Job Purpose:

The Maintenance Technician is responsible for maintenance, repair and cleaning areas/equipment and to assist other trade mechanics in their duties to ensure a safe, and well maintained Hotel. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Will handle routine maintenance in public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, pool, and grounds
  • Maintains rooms in optimal operating condition by performing repairs as needed
  • Understands the room preventative maintenance program
  • Repairs televisions, phones, clock radios, etc.
  • Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed
  • Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch up painting, etc.
  • Troubleshoots rooms heating/ventilating/air conditioning systems
  • Uses both power and hand tools regularly in a safe, efficient manner
  • Performs preventative maintenance throughout other areas of the hotel as well as, including both the front of the house, interior and exterior
  • Maintains the condition of the hotel lobbies and restaurants Repairs furniture and decorations as necessary
  • Repairs carpet, marble and tile
  • Repairs and maintains kitchen and laundry/housekeeping equipment Repairs/replaces windows and mirrors
  • Maintains exterior of building and grounds as necessary
  • Maintains operating equipment in working condition by performing routine equipment checks and repairs
  • Maintains and assists in the cleanliness of individual work area
  • Demonstrates familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel
  • Reports any hazards or injuries in the department and takes immediate action to correct

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

One-year of guest service/customer service experience is strongly preferred.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt sales processes and systems.

This job requires the ability to perform the following:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Must be self-directed. There is minimal direct supervision.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must have a good knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.; knowledge of HVAC strongly preferred
  • Knowledge of using Purchase orders and ordering materials preferred.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program


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