Assistant Site Manager Full Service

1 month ago

Temple Hills, United States Flagship OPCO LLC Full time
Job DescriptionJob Description

Reporting to the Site Manager, the assistant site manager is responsible for providing team leadership and support to Site Manager and Associates in daily operations of the car wash. In this role, the Assistant Site Manager will assist in overseeing daily operations including managing staff, responding to customer complaints, maintaining equipment and facilities, maintaining inventory. The assistant site manager will operate tunnel car wash safely, swiftly, and effectively. Additionally, the assistant site manager will play a key role in providing excellent customer service. Must have the ability to work flexible hours including overtime, holidays and weekends, and be “on call”.

Essential Functions (Other Duties as Assigned)

Operations Management

  • Acts as the on-site manager when Site Manager is not available.
  • Assists in maintaining accountability and controls of the car wash site to include deposits, inventory, cashier machine functionality, discount codes, etc.)
  • Ensures that daily opening and closing procedures are being followed.
  • Ensures that employees are properly punching in and out of the timekeeping system
  • Learns and understands the business performance data and applies it to daily operations and decisions to increase productivity and sales.
  • Responds accurately and on time to all administrative duties and deadlines, accounting/banking, purchasing/inventory, etc.
  • Assists with overseeing the security of the facility. Timely reports on potential breaches in security, controls and/or processes.

People Management

  • Works with Site Manager and HR in recruiting efforts by interviewing and hiring for specific positions. Trains and oversees the onboarding of new associates in relation company policy and procedure, as well as operational and safety functions and efficiencies.
  • Creates and distribute employee schedules based on business needs and availability.
  • Directly manage/supervises line crew members.
  • Provides “in the moment” feedback to employees. Assists HR and the Site manager with performance evaluations and disciplinary action, and terminations of employees
  • Helps to drive team and individual sales and operational competitions to assist both employees and the organization to reach financial goals.
  • Customer Service
  • Builds brand loyalty by establishing a trusting relationship with customers by meeting their expectations and acting with integrity.
  • At all times, provides and demonstrates excellent customer service that is expected of all car wash associates
  • Presents a warm, friendly, knowledgeable, and professional image to customers
  • Proficiently and professionally handles all escalated customer complaints, referring only the most complicated issues to the next level of management.
  • Facility Maintenance
  • Assists in making sure that the facility is up and running by ensuring equipment maintenance

Auto Cleaning and Detailing

  • Perform the duties of a Car Wash Associate as needed

Qualifications

  • High school diploma or equivalent
  • Minimum 1 year of a supervisory role in a car wash or other customer focused retail establishment
  • Ability to demonstrate leadership through personal behavior
  • Knowledge of company policies and procedures and ability to communicate effectively
  • Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages with an ability to learn and interpret P&L statements
  • Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.
  • Must be able to make decisions guided by company policies, procedures and precedence. Refers non-standard problems to a higher level of management.
  • Proficiency in Microsoft Office, specifically Word and Excel. Previous experience with a point of sale system desired.
  • Bi-lingual (Spanish) a plus in many locations

Physical Requirements:

  • Must be able to stand for long periods of time; Frequently required to walk, often on uneven and/or wet surfaces
  • Must be able to use a computer and several technology solutions
  • Ability to work outdoors and be efficient in all weather conditions
  • Frequent stooping, crouching, bending; constant uses of fingers, hands and arms
  • Frequent twisting, carrying, reaching, pushing and pulling
  • Occasional ascending and descending a ladder
  • Noise levels will be moderate to loud
  • Must occasionally be able to lift up to 50 pounds

Spotless Brands and its affiliate brands comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the company Human Resources department.

Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status. 

  • Assistant Site Manager Full Service

    1 week ago

    Temple Hills, United States Flagship OPCO LLC Full time

    Job DescriptionJob DescriptionFlagship Car Wash is hiring Great People! We currently operate 41 sites in the D.C., Maryland, Virginia area and have plans for continuous expansion. Flagship a Spotless Brands Company, is one of the fastest growing and largest car wash platforms in the United States.Reporting to the Site Manager, the assistant site manager is...

  • Assistant Project Manager

    1 month ago

    Temple Hills, United States United Construction Services Full time

    Job DescriptionJob DescriptionDescription:The RoleThe Assistant Project Manager will support the Sr. Project Manager in overseeing the planning, coordination, and execution of civil construction projects. This role requires strong organizational skills, effective communication, and the ability to manage multiple tasks to ensure projects are completed on...

  • Service Manager

    4 weeks ago

    Temple Hills, United States OneWall Communities , LLC. Full time

    **Service Manager** OneWall Communities® is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that...

  • Service Manager

    3 weeks ago

    Temple, United States Total Comfort Group Full time

    Service Manager will oversee daily area operations and manage technicians to ensure we meet our customers’ needs. They are responsible for directly managing Lead Technicians/Field Supervisors for the trade services we self-perform. - Oversight of all self-performed work from your branch, including, but not limited to: - HVAC, Electric, Plumbing, and...

  • Case Manager/Social Worker

    1 month ago

    Temple Hills, United States CMT Services Inc Full time

    Job DescriptionJob DescriptionSalary: $25/hrABOUT USCMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Leaning on our...

  • Service Manager

    1 week ago

    Temple Hills, United States Signature Properties LLC Full time

    Job DescriptionJob DescriptionWe are seeking a highly skilled Maintenance Supervisor to join our team. The ideal candidate will be responsible for overseeing and managing our maintenance operations, ensuring all equipment and facilities are well-maintained and functioning properly. This role requires a strong background in mechanical and electrical systems,...

  • Assistant Store Manager

    1 month ago

    Temple Hills, United States Save A Lot - AQS LLC Full time

    Benefits/PerksPaid Training Full time and Part-time positionsFlexible SchedulesOpportunity for advancement Company OverviewSave A Lot is one of the nation’s leading extreme value, carefully selected assortment grocers. From Maine to California, our 1,200+ neighborhood stores serve more than 4 million shoppers each week.We deliver our customers up to 40%...

  • Assistant Property Manager

    2 weeks ago

    Temple Hills, United States CTH Recruiting Full time

    Join our team as an ssistant Apartment Manager! We are se ching for - highly - tivated individ - to assist in ou - partment complex - day-to-day ope - ions and mana - ent. Your role w ll be vital in en - ing a p - tive li - g exper ence for - residents. This i - n exciting oppor - ity to kick-start career in - perty management and make a...

  • Assistant Manager

    2 weeks ago

    Temple Hills, Maryland, United States Extra Space Full time

    As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If youd like to grow with...

  • Assistant Director

    1 month ago

    Temple Hills, United States Otter Learning Full time

    Job DescriptionJob DescriptionLOOKING FOR PASSIONATE INDIVIDUALS TO JOIN OUR TEAM!CAREER GROWTH AND IN HOUSE TRAINING OPPORTUNITIES!FULL BENEFITS PACKAGE! MONDAY-FRIDAY ONLY!Assistant DirectorWe are looking for an experienced Assistant Director to join our talented team where we inspire children to be lifelong learners through our play-based curriculum. Our...

  • Assistant Director

    2 weeks ago

    Temple Hills, Maryland, United States Otter Learning Full time

    Job DescriptionJob DescriptionLOOKING FOR PASSIONATE INDIVIDUALS TO JOIN OUR TEAMCAREER GROWTH AND IN HOUSE TRAINING OPPORTUNITIESFULL BENEFITS PACKAGE MONDAY-FRIDAY ONLYAssistant DirectorWe are looking for an experienced Assistant Director to join our talented team where we inspire children to be lifelong learners through our play-based curriculum. Our...

  • Automotive Service Manager or Service Advisor

    1 week ago

    Temple Hills, United States Expert Auto & Tire Full time

    As a well established, family owned Automotive Repair shop with more than 15 years in the community, we offer the stability you are looking for. We are looking for a quality individual to join our successful team. This position requires someone who is a self-starter, a strong leader, and someone that understands the importance of strong relationships with...

  • Automotive Service Manager or Service Advisor

    2 weeks ago

    Temple Hills, United States Expert Auto & Tire Full time

    As a well established, family owned Automotive Repair shop with more than 15 years in the community, we offer the stability you are looking for. We are looking for a quality individual to join our successful team. This position requires someone who is a self-starter, a strong leader, and someone that understands the importance of strong relationships with...

  • Direct Market Manager

    2 weeks ago

    Temple Hills, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...

  • Direct Market Manager

    4 weeks ago

    Temple Hills, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...

  • Direct Market Manager

    1 month ago

    Temple Hills, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...

  • Site Manager

    4 weeks ago

    Laguna Hills, United States Montgomery DME Full time

    Job Overview: **Job description** Job Title: Site Manager **Do you want to make an IMPACT? Do you want to be part of something special?** We are a rapidly expanding DME (Durable Medical Equipment) company looking for a key person to lead one of our branches. Our Patient Care Technicians are laser focused on helping our patients and hospice providers we...

  • Mobile Injury Response Technician Certified Nursing Assistant

    2 days ago

    Beverly Hills, United States On-Site Health & Safety Full time

    Have you enjoyed working as a CNA but wish your role involved more skills, better wages, and a viable opportunity for career growth? Look no further, we have an immediate opening for a Full-Time Mobile Technician. Utilize your current skill set to respond to injuries directly at the injured worker's job-site, and be part of a growing team. Military medics...

  • Assistant Site Manager

    1 month ago

    North Richland Hills, United States Alpine Car Wash Full time $17 - $18

    Assistant Manager Wanted at Alpine Car Wash.Location: 5762 Rufe Snow Dr., North Richland Hills, TXPosition: Assistant Manager.About Us: Alpine Car Wash is a premier car wash service in North Richland Hills, TX, dedicated to providing exceptional service and customer satisfaction. We are seeking a dynamic and motivated individual to join our team as an...

  • Maintenance Manager Ii

    4 weeks ago

    Temple Hills, United States Morgan Properties Full time

    Overview: **_ What you will be doing:_** We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 474 unit apartment community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will: - **...