Team Member
1 month ago
- Competitive wages
- Commission on wash club membership sales.
- Pay increases through training and growth opportunities.
- Monthly incentives and award programs
- Ongoing training and development
- Unlimited Wash Club membership
- 50% off retail items
- Supplied uniforms.
- Paid vacation per Employee Manual
- Enlighten customers on why “we’re the best and different from the rest”
- Educate our customers on the benefits of our Unlimited Wash Club
- Greet and exceed customer expectations through long-lasting first impressions.
- Actively engage with customers pre/post wash to ensure 100% satisfaction.
- Maintain quality assurance through accurate Quality Control checks.
- Comply with all safety protocols and standard operating procedures.
- Maintain “Disney Perfect” standards, sitewide.
- Properly address all customer escalations in a calm and collected manner.
- Understand and operate basic functional retail equipment (computer, POS, etc.)
- Pitch our memberships when interacting with new customers.
- Learn wash process and equipment to expand the knowledgebase.
- Further growth through educational/training opportunities
- Perform other related duties as required and assigned.
- High school diploma or an equivalent certificate, or currently enrolled
- Ability to work flexible hours including weekends.
- Previous sales and customer service experience
- Be present in the moment with a positive attitude.
- Communicate effectively and professionally both with customers and fellow team members.
- Present professional image according to appearance guidelines
- Required to stand and move throughout the site for the entire shift.
- Ability to work on your feet for an entire shift in a fast-paced environment.
- Ability to work outside in all weather conditions.
- Ability to lift 25lbs.
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