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Bryan, United States The Stella Hotel, a Noble House Resort Full timeJob Type Part-time Description The Stella Hotel is hiring friendly, energetic, customer focused baristas for POV Coffee House!!! Located steps away from our hotel a AAA Four Diamond Hotel, ranked a "Top Hotel In Texas" by Conde' Nast, POV is known to our guests and locals for our staff friendliness. If you take great pride in your work, enjoy meeting new...
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3 months ago
The Stella Hotel is hiring friendly, energetic, customer focused baristas for POV Coffee House Located steps away from our hotel a AAA Four Diamond Hotel, ranked a "Top Hotel In Texas" by Conde' Nast, POV is known to our guests and locals for our staff friendliness. If you take great pride in your work, enjoy meeting new people, and would like to be part of a fabulous team, please come to work with us
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. Provide an excellent experience for our guests.
In return for your amazing people skills you will be rewarded with a competitive hourly rate, numerous discount opportunities, paid time off and much much more
If you're happy to help we want you to stay a while
At The Stella Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team
Requirements:- Take orders for and prepare beverage requests, using suggestive selling techniques.
- Clean/sanitize work area, utensils and equipment.
- Have complete knowledge of menu, function space, guest rooms, outlets and services
- Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
- Take every opportunity to amaze the guests using Customer Service Standards
- Smile, have eye contact any greet guests immediately
- Handle special requests properly; anticipate guest’s needs
- Promptly respond and resolve guest complaints
- Be friendly, thorough, accurate and efficient in taking dining room and room service orders
- Use guests’ names
- Actively ask for feedback from guests
- Be knowledgeable and helpful about the local area, the hotel and the hotel services