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Game Room Manager

3 months ago

Cumming, United States Stars and Strikes Full time
Job DescriptionJob Description

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager who is ready to be part of a high volume, fast-paced Entertainment Center

The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Arcade Manager, you would be responsible for the overall operations of our state of the art games room. Our game rooms feature arcade games, virtual reality, laser tag, and bumper cars, as well as other attractions. This position will be directly responsible for meeting and exceeding sales goals, the running of a full retail style prize center, analyzing and understanding game payouts, as well as training and maintaining team members for a variety of positions, all while ensuring that we exceed our guest's expectations and deliver an exceptional experience.

What we’re looking for:

  • 1-2 years of management experience
  • Experience in retail or sales is a plus.
  • Friendly and professional demeanor
  • Ability to analyze reports and proficiency with excel
  • Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus

Responsibilities:

  • Creating an exciting and fun atmosphere to ensure a great experience for our guests
  • Achieve arcade and attraction sales
  • Ensure redemption store inventory levels and displays are in line with company standards
  • Understanding P&L and accountability for inventory and maintenance of COGs within budget, including daily, weekly, and monthly inventory of redemption items
  • Prepare and manage team member schedules and assignments of specific duties
  • Assist in recruiting and hiring team members
  • Developing and overseeing employee training on POS, service protocols, and operational standards throughout the location                                                                                                                          

Why join our team?

  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
  • We are a family-owned business and consider our team members part of our family
  • We encourage team members to continue their training by providing online resources
  • We provide opportunities for all team members to give back to the community
  • We encourage team members to have fun while they work
  • We work together as a team and succeed as a team

Perks we offer:

  • Health & 401k Benefits
  • Paid-time off
  • Bonuses
  • Free bowling, laser tag & gameplay
  • Company-wide contests

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. 

Stars and Strikes is an Equal Opportunity Employer.

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