Advocate - Mental Health Peer Outreach

4 weeks ago

Fulton, United States Oswego County Opportunities, Inc. Full time
Job DescriptionJob Description

JOB SUMMARY:
Provides direct services to people of all ages, according to OCO Universal Service Delivery methods in diverse locations, including OCO offices, other agency offices, program sites, public places and the homes of consumers. Independently provides early intervention, prevention, and care management services to an assigned population and oversees project functions as assigned. Carries out duties in accordance with Agency and Program policies and procedures. Responsible for organizing and arranging outreach activities to the community and targeted populations. Works as part of a team to provide a variety of outreach services throughout the county including street outreach and drop-in center activities.

JOB DUTIES AND RESPONSIBILITIES:
• Assures the provision of continuous comprehensive, non-judgmental, consumer centered services that are strength based, develop assets, and mobile throughout the community.
• Provides prevention, initial contact and intake and crisis intervention services.
• Is responsible for the case files of up to 50 individuals that are homeless/unhoused, with substance use disorder, experiencing mental illness to provide comprehensive services to stabilize the individual and supports the provision/attainment of curbside clinical services.
• Provides ongoing crisis intervention, supportive counseling, advocacy and solution focused decision making for high impact target population(s).
• Participate in the delivery of services & support clinical services as a part of a team that works alternative hours to meet the most disenfranchised and disconnected populations (individuals that are homeless/unhoused, with substance use disorder, at greater risk for HIV/HCV, and/or experiencing mental illness).
• Works in collaboration with other service providers to engage consumers and assist them in connecting to needed services.
• Assesses needs, provides topical information and assists consumers in connecting to services that meet identified needs.
• Advocates on behalf of consumers with other community providers & provides accompaniment services as needed.
• Provides or supports participants in arranging transportation as needed.
• Follows up on referrals to assure client’s needs have been appropriately met.
• Develops and maintains service linkages.
• Maintains accurate, up-to-date records of all contacts, collects statistical data and completes data entry.
• Adheres to all applicable local, state, federal and agency regulations, policies and procedures, and operates the CTI SOS Program model with fidelity.
• Attends training, staff meetings, conferences and seminars, as assigned.
• Completes all documentation as required including electronic records; documents for billable services, as required.
• Provides on-call crisis intervention and support as needed.
• Assumes other program related tasks as required.

JOB REQUIREMENTS:
• Must be able to establish and maintain successful professional relationships with community members and agencies.
• Must be understanding and empathetic to the needs of disenfranchised people.
• Must have the ability to work well with others, be a positive role model and a good representative of the Agency.
• Must exhibit willingness to actively participate in activities with consumers.
• Must model appropriate problem resolution and living skills.
• Must be able to work independently as well as an intricate member of a team.
• Must maintain a high degree of confidentiality and exhibit professionalism, good judgment, and flexibility.
• Must have the ability to work with populations with special needs, including those that may exhibit aggressive behaviors.
• Must be flexible with work schedule in order to meet the needs of the program; must participate in 24 hour on-call emergency services on a rotating basis.
• Must attend staff meetings and training as required.
• Must have acceptable physical and mental health to carry out the responsibilities of the position.
• Travel throughout the county is required; must possess a valid NYS Driver's License with driving record within Agency policy and have access to a reliable vehicle.

MINIMUM QUALIFICATIONS:
• Must have or have in progress Mental Health or Recovery Peer certification(s); and
• An Associate’s Degree in a Human Services area; or
• Any equivalent combination of experience and training relevant to this position.

Full-time - 37.5 hours per week

Grade 9

Monday - 9:00am - 5:00pm

Tuesday - 7:00am - 3:00pm

Wednesday - 10:00am - 6:00pm

Thursday - 7:00am - 3:00pm

Friday - 9:00 am to 5:00 pm

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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