Behavioral Health Associate Supervisor

1 month ago

Anchorage, United States Denali Family Services Full time
Job DescriptionJob Description

At Denali Family Services we serve children who require intensive behavioral health care services and support for their families. Denali Family Services offers individual, family and group psychotherapy services in combination with intensive care coordination and individualized support across many settings.

Denali Family Services offers an excellent benefits package including health insurance coverage (medical, dental, vision), 403(B) retirement plan with an employer match, employer paid Life/Accidental Death & Dismemberment Insurance, 11 paid holidays, 2 floating holidays, generous leave accrual, paid volunteer leave, bereavement leave, pet bereavement leave, longevity awards, education assistance, EAP (Employee Assistance Program) and more

Position Summary:

This position is the supervisory position for a team of five to seven Behavioral Health Associates. The Behavioral Health Associate Supervisor is responsible for ensuring that their team functions as a team and is providing coverage of the client services. Supervisors will work cooperatively with the School Based Director, Clinicians, and Case Managers in the application of clinical treatment plans by the team members. The work site will vary and may include the agency main office, schools and community settings. The position is responsible for maintaining positive working relationships which includes a variety of agencies and the school district personnel. All services will support the agency mission, in providing mental health rehabilitative services to Severely Emotionally Disturbed (SED) client's and their families.

Essential Functions:

Behavioral Health Associate Supervisor Team:

  • Assists in hiring, training, and mentoring of new and existing employees.
  • Leads regularly scheduled supervision meetings with assigned Behavioral Health Associates.
  • Coordinates with the School Based Director and Scheduler on staff work assignments, schedules and attendance.
  • Attends supervision meetings with the School Based Services leadership team.
  • Assists in the planning, implementing and evaluating school break programs.
  • Coaches Behavioral Health Associates in developing and maintaining therapeutic relationships with clients.
  • Provides training for assigned Behavioral Health Associates on the application of basic life skills, DFS procedures, and writing of timely and quality notes. Monitor progress towards required training and work with Scheduler if additional training time is required.
  • Responsible for tracking BHA team's work hours.
  • Works with the School Based Director to conduct employee evaluations.
  • Assists Behavioral Health Associates' in developing as functioning members of treatment teams.
  • Develops, plans, and implement therapeutic activities including community activities for clients. Assists Behavioral Health Associates' in planning and setting up activities.
  • Monitors Behavioral Health Associates' timeliness and quality of client notes. Work with Scheduler if additional note time is needed.
  • Sets goals for assigned team.
  • Enters client notes into CareLogic within 72 hours. Notes will need little or no editing by the Director.
  • Provide individual and group skill development for clients as assigned.
  • Communicates and maintain effective professional relationships with the client's parents, foster parents, teachers, guardians, and other professionals.
  • Works cooperatively with client's case managers and other members of the client's treatment teams.
  • Prepares required reports and program documents.
  • Ensures client confidentiality as prescribed by agency policy and federal law.
  • Understands and complies with all agency policy, procedure, plans, program requirements and protocol and interpret applicable areas to staff.
  • Reads and acts in a timely manner on items in paper and electronic mailboxes.
  • Attends and participates in meetings and on committees as assigned.

Measurement:

  • The Behavioral Health Associate team is implementing the client's treatment plan through established goals. Adequate performance is determined by timely and quality client notes, billable time spent with clients, and client performance.
  • Related agencies, such as the school district, are positive about the performance of the assigned Behavioral Health Associates.
  • Complete all agency training requirements.
  • Performance on essential functions as listed above.

Position Requirements:

Minimum Qualifications: A Bachelor's Degree from an accredited college or university in social work, human services, psychology, or a closely related field with two (2) years of experience in developing and implementing activities for children and adolescents diagnosed as severely emotionally disturbed. One (1) year of experience must have included lead or supervisory responsibility.

Knowledge, Skills and Abilities:

  • Ability to maintain positive professional working relationships and to work effectively within a team environment.
  • Must have good written communication skills, including the ability to accurately document events, and provide detailed records for clients.
  • Organized, efficient, and able to manage multiple tasks simultaneously with attention to detail and accuracy.
  • Excellent interpersonal communication skills including the ability to lead.
  • Ability to ensure client and employee confidentiality as prescribed by agency policy and federal law.
  • Familiarity with Medicaid billing regulations.
  • Proficient with basic operations in Microsoft Word and Outlook.
  • Ability to write quality and timely notes.
  • Knowledge, understanding, and implementation of all agency protocol, policy, procedure, plans program requirements.
  • Ability to act decisively and with fairness.
  • Ability to read, speak and write in English
  • Ability to pass a State and FBI background check in accordance with the State of Alaska Background Checking Unit.

Physical Requirements: Ability to perform sedentary work as well as to be engaged in physical exercise with consumers such as running, walking, hiking, etc.. Must be able to lift 40 lbs and bend down frequently. Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday. Ability to perform repetitive keyboarding activities and operate general office equipment. Ability to communicate verbally, both in person and over the telephone. Ability to wrap arms around and hold a person. Ability to twist and bend frequently. Must have visual and hearing acuity.

Working Conditions: Work is performed at the Denali Family Services office, in schools, in homes and in the community.

Other Requirements: Ability to obtain CPR and First Aid certification, continual proof of a valid Alaska Driver's License, maintain current personal vehicle insurance and registration on personal vehicle(s) used for company business, maintain a violation free driving record for the past year, and maintain satisfactory criminal background record. Must be at least 21 years of age due to state licensing requirements.



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