Cafe Attendant

1 month ago

Charlotte, United States Hilton Charlotte University Place Full time
Job DescriptionJob Description

We are looking for friendly, positive, service-oriented, highly energetic, and self-motivated Barista/Café/Market Attendants to join our team. Part-time PM shifts available starting at 1 pm and ending around 6:30 pm. This individual will prepare and serve hot and cold beverages, including various types of coffee and tea. They will work closely with the hotel's Food & Beverage Team. This position's primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by Hilton Brand Hotels. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Ultimately, you’ll ensure an excellent experience for our guests.


Café is open from 6 am to 6 pm, seven days a week.

Responsibilities:
  • Greet customers as they enter
  • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
  • Prepare beverages following recipes
  • Serve beverages and prepared food, like cookies, pastries and muffins
  • Receive and process payments (cash and credit cards)
  • Keep the bar area clean
  • Maintain stock of clean mugs and plates
  • Check if brewing equipment operates properly and report any maintenance needs
  • Comply with health and safety regulations
  • Communicate customer feedback to managers and recommend new menu items
Qualifications:
  • Previous work experience as a Barista or Waiter/Waitress
  • Hands-on experience with brewing equipment
  • Knowledge of sanitation regulations
  • Flexibility to work various shifts
  • Basic math skills
  • Ability to gauge customers’ preferences
  • Excellent communication skills
  • High school diploma; relevant training is a plus
  • Food Service: 1 year (Preferred)
  • Barista: 1 year (Preferred)
About Company

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more

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