Program Coordinator
1 week ago
This position will work the St. John's Legal Department coordinating services delivered to victims of hate crimes surrounding sexual/gender identity and/or immigration status.
JOB SUMMARY
The coordinator will develop and coordinate the project. Coordinator will work within the assigned SJCH department in ensuring patients/clients are screened eligibility for program services. Coordinator will visit sites to meet with patient navigators in the lobby and/or clinic to ensure clients are screened and linked for housing needs, food insecurity, and other legal/social support.
The position will also be responsible for building relationships with external agencies relative to the project. The position will collaborate with other agencies and create resources for staff to support clients. The position will be responsible for regular reporting internally and to funding agency. Support to staff will include training and supervision. Support to clients may include accessing transportation for clients to appointments, completing forms, and conducting eligibility assessments for various services.
Benefits:
- Free Medical, Dental & Vision
- 13 Paid Holidays + PTO
- 403 (B) retirement match
- Life Insurance, EAP
- Tuition Reimbursement
- SEIU Union
- Flexible Spending Account
- Continued workforce development & training
- Succession plans & growth within
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs a combination, but not necessarily all, of the following duties:
- Develop strong knowledge of all services provided by SJCH and in the community in order to provide referrals to patients as needed;
- Review and audit staff’s documentation on electronic health record, or other program records;
- Link patients as needed to our internal services and other external resources;
- Attend regularly-scheduled and impromptu meetings and maintain communication with program team members and supervisor;
- Attend appropriate community resource meetings and trainings, as assigned;
- Work in collaboration with other departments and agencies when required;
- Attends meetings as required for updates and as directed by supervisor;
- Complete reports;
- Coordinates with all state, city, and county programs;
- Provide front-line assistance and ongoing advocacy
- Serve as a specialist regarding program information, referral resources and education for stakeholders, community partners and clients;
- Participate in case review meetings and assist with coordination;
- Case tracking, management & data entry;
- Scheduling and appointment coordination;
- Participate in ongoing professional development;
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: (Preferred)
Associates degree (or equivalent experience) in social work, psychology, human services, business administration, nonprofit management, or other related field.
Experience: (Preferred)
- Evening and/or weekend hours may be required to ensure the fulfillment of all duties and responsibilities;
- Knowledge of community resources in area of residence;
- Comfortable working with diverse populations including formerly incarcerated individuals, undocumented individuals, LGBT populations, communities of color, and those experiencing homelessness, substance abuse, and/or mental illness;
- Exceptional ability to connect and engage with people;
- Good oral and written communication skills;
- Detail oriented, organized and possess time management skills;
- Bilingual English/Spanish preferred (read, write, speak);
- Experience working in/with social service agencies
- Ability to work well under stress & handle emergencies
- Ability to work independently and with others in a collaborative, team environment
- Excellent organizational skills with an attention to detail, accuracy, and time management
- Maintain confidentiality regarding clients, personnel, and other internal agency affairs.
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