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Café Team Member

2 months ago

Dillon, United States Arapahoe Basin Ski Area Full time
Job DescriptionJob DescriptionDescription:

Starting Pay: $20.00 per hour

Café Team Members are eligible for a staging program, which relates to applicable pay based on experience and performance. See the requirements for stages I, II, and III below.


Status: Seasonal Hourly (Non-Exempt)


As a Café Team Member at A-Basin, you are the face of our café-style restaurants and will help to create a welcoming, clean, and friendly environment. You will assist guests with F&B purchases with a helpful and positive attitude through the use of a POS system.


Food & Beverage employees at Arapahoe Basin are committed to creating “a day worth repeating” for our guests by ensuring legendary service and high-quality food throughout our F&B outlets. We strive to be thoughtful, creative, and energetic. We are known not only for our A-mazing skiing and riding but also for our A-mazing F&B options.

We are like a family here at A-Basin. Apply now and come join our Legendary F&B family

Benefits and Perks for this position include:

  • Unlimited skiing/riding at Arapahoe Basin and 20 other Colorado ski areas and resorts
  • A free shift meal on each day working
  • Free, transferrable A-Basin comp lift tickets earned for every 120 hours worked
  • Health, Dental, Vision, and Life Insurance for full-time employees beginning on the 1st of the month following the date of hire
  • 401(k) for eligible employees
  • Paid time off for all full-time employees
  • Sick pay and bereavement pay for all employees
  • End-of-season bonus for all eligible employees
  • Financial assistance and mental health resources through WorkLife Partnership
  • Much more Check out all of our perks and benefits here

Essential Responsibilities:

  • Assist all guests in a timely and efficient manner with F&B purchases via the POS system and cash-handling skills
  • Help create a welcoming and fun environment for our Guests and Employees in a Café setting.
  • Maintain clean guest areas including cafés, dining rooms, and restrooms
  • Remove dirty dishes from dish/ trash stations to the dish pit and stock clean utensils and cups for guest use
  • Set up and tear down of cafes for Breakfast and/ or lunch service working as a team to complete daily and weekly checklists with other Café staff
  • Learn and share information about A-Basin to guide our guests to the best experience while they are in our dining establishments
  • Perform other duties as assigned
Requirements:

Experience Requirements:

  • Must complete busser training
  • Must complete cash-handling/IG training
  • Must complete guest-service training

Skills Required: (with or without reasonable accommodation)

  • Basic math and counting skills for reconciling a cash register
  • Strong verbal communication skills
  • Strong multitasking and time-management skills

Physical Requirements:

  • Ability to withstand high-altitude conditions at all times
  • Ability to stand and walk throughout an 8-hour shift
  • Ability to navigate stairs occasionally
  • Ability to use full range of body motion: bend, twist, kneel, push, pull

Other Requirements:

  • Must be available on weekends and holidays

Work Environment:

  • You will work almost 100% of the time indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Riding a chairlift may be required for certain work locations.

________________________________________________________________________________________________________________________________________

Café Team Member Staging Program:Café Team Members are eligible for a staging program, which relates to applicable pay based on experience and performance. See the requirements for stages II and III below:

Café Team Member I: See the pay and requirements above

Café Team Member II: Starting Pay: $20.50 per hour

Fulfills all stage I responsibilities and requirements in addition to the following:

  • Assist in training stage I Café Team Members on tasks including
  • Work dinners at BML and at the 6th Alley
  • 2 months of previous guest service experience
  • 2 months of previous cash-handling experience
  • Complete the “Train the Trainer” internal F&B training session
  • Successful demonstration of all additional Stage II responsibilities

Café Team Member III: Starting Pay: $21.00 per hour

Fulfills all stage I-II responsibilities and requirements in addition to the following:

  • Be trained to perform the closing duties of the café such as cash drops
  • Use supervisor access in the POS system to issue refunds, process comps, and help troubleshoot errors
  • Help train stage I and stage II Café Team Members
  • Cross-training in other F&B locations
  • 3 months of previous guest service experience
  • 3 months of previous cash-handling experience
  • TIPS certification
  • Complete “Empowerment Training” internal F&B training session which includes: enforcing F&B Policy, leadership, positive work environment