Events Team Member

3 months ago

Concord, United States Speedway Motorsports Full time
Job DescriptionJob Description

Job Title: 2024 Event Staff Crew Member

Department: Events

Charlotte Motor Speedway is the heart of Speedway Motorsports’ nationwide network of entertainment venues. The company maintains a consistent focus on four core principles:

• Take care of teammates

• Be known for remarkable events

• Positively impact the community

• Profitably improve

Position Summary:

Charlotte Motor Speedway is seeking individuals for our upcoming spring events at Charlotte motor Speedway. We are looking for enthusiastic, hard-working and outgoing individuals. Crew members will work events at the Charlotte Motor Speedway, the Dirt Track at Charlotte, and zMAX Dragway. Position works well for college students to make additional income while allowing for flexibility with class schedule or retirees who are looking for make their own schedule.

The ideal candidate will adopt a GLOBE mentality. GLOBE stands for Generously Lending Our Best Efforts. This is done by holding themselves and their teammates accountable for taking our best practices “the last mile” – optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The ideal candidate will also be a productive and proactive self-starter who is passionate about his/her duties and willing to put forth the extra effort to achieve excellence.

Qualifications:
- 16 years of age

- Strong customer service background
- Team player, have a positive attitude, use good judgment, and be professional
- Ability to stand for an extended period of time and work outside in various weather conditions
- Must pass a background check

- Flexible work schedule, including weekends

- Applicants must live within a reasonable driving distance from Charlotte Motor Speedway

Fall 2024 Event Dates:

Supermotocross World Championship - September 7

NHRA Carolina Nationals - September 20-22

Breakaway Carolina Festival - September 27-28

Bank of America ROVAL 400 NASCAR Weekend - October 12-13

World of Outlaws World Finals - November 6-9

Speedway Christmas - November 22 - January 5

Available Positions:

Security Guard

  • Circulate among fans, visitors and employees to preserve order and protect property
  • Assist with incident investigations, report findings, makes recommendations and takes corrective actions as directed
  • Responsible for gate control to ensure that only people with proper credentials have access to restricted areas

Parking Attendant

  • Direct Charlotte Motor Speedway guests to proper parking lots safely and efficiently
  • Direct individuals with special parking passes to proper locations
  • Sell parking stickers to fans as they enter Charlotte Motor Speedway

Tram Director

  • Ensure guests safely enter and exit trams
  • Interact with guests as they ride trams
  • Communicate with tram driver on when to start and stop vehicle

Ticket Scanner

  • Greet guests at entry gates
  • Check coolers for size and contents
  • Scans or stubs guest tickets

Usher

  • Assist fans in finding their seat location
  • Provides direction and answers to guests who need assistance within the concourse and grandstand seating area
  • Helps create a fun, safe, and smoke-free environment for our fans

Information Booth Attendant

  • Assists guests with general questions about the facility, their seats and race day activities
  • Hands out maps, schedules, and promotional materials
  • Assists guests with golf cart rides and info about transportation options before, during and after the event

Ticket Booth Sales Representative

  • Sell tickets on Ticketmaster Archtics Systems during event walk-up
  • Provide & maintain the highest level of customer service to fans & guests
  • Distribute will call and troubleshoot/manage customer expectations when issues arise

Mobile Ticketing Gate Support

  • Assist guests with any mobile ticketing issues at venue entrances

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