Part-Time Barista

Are you excited about coffee and creating a welcoming atmosphere? We are seeking an experienced and friendly Barista to join our team at the Boulder Public Library Café on the Main Library Bridge. We are a customer-focused, inclusive, engaging organization and our goal is to provide a welcoming and comfortable environment for everyone. This is a part-time, 20 hours per week, benefited position that is a perfect opportunity for individuals who are enthusiastic about delivering exceptional service in a unique and dynamic setting. Tips are not accepted.

The Boulder Public Library District (BPLD) is committed to advancing equity in our diverse community by providing accessible programs, print and digital materials, tools and technology, and educational opportunities. Across our five current locations, we are proud to offer resources such as a makerspace, art galleries, outdoor learning areas, a multimedia local history archive, community literacy programs, and a theater. Boulder Public Library strives to be a safe and welcoming place to all staff and patrons, alike. Through outreach, community partnerships, and volunteer-driven programs, we seek to adapt our services to those who may experience barriers to visiting our physical locations.

We circulate more than 1.5 million items annually, but we believe that a library is more than a place to borrow free materials. As a vital civic space, we provide opportunities for our more than 500,000 yearly visitors to study, host meetings, be introduced to new people or experiences, and connect to essential local services.

Our employees are part of a vibrant, uplifting workplace culture that honors the joy and commitment of meaningful public service, while still caring for the needs of the individual. Our work is highly collaborative, adaptive, inquisitive, and is always on-going. We are passionate individuals with diverse backgrounds, interests, and experiences and we are dedicated to our mission of connecting people, ideas and information to transform lives and strengthen our community.

This is a 20-hour per week, non-exempt, at-will role.

Job Description: The Barista is a member of an inclusive and collaborative team that models the library’s customer service philosophy and values-based service. The Barista creates a welcoming environment for customers by greeting them and responding to their requests for service. The Barista prepares made to order coffee and tea beverages and sells pre-packaged food and beverages.

Essential Functions:

• Engage with customers in a friendly and welcoming manner, creating a positive experience for everyone. (25%)
• Prepare and serve a variety of high-quality coffee beverages, teas, and other refreshments to customers. (25%)
• Maintain a clean and organized work area, adhering to health and safety standards. (20%)
• Handle cash transactions, including operating a cash register and processing payments accurately. (15%)
• Monitor inventory and restock supplies, ensuring that all supplies are readily available for daily operations. (15%)

Additional Responsibilities:

• Collaborate with colleagues to maintain a smooth workflow and contribute to a positive working environment.
• Stay informed about cafe promotions, library events, and provide information to customers when needed.
• Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to library property.

Minimum Qualifications:

• Education and Experience: A minimum of 1-year work experience as a barista and with direct customer service. Experience independently prioritizing tasks in a fluctuating work environment to meet customer expectations.
• Skills: Demonstrated effective communication and interpersonal skills with friendly and approachable demeanor. Basic math skills for performing cash and credit transactions.

Preferred Qualifications:

• Flexibility in scheduling, including weekends and evenings.
• Spanish language skills and/or experience working with patrons from a variety of ethnic and cultural backgrounds.

Working Conditions:

Primarily physical work with repetitive handling of items, frequent walking and standing, and occasional lifting of items up to 40 pounds. Requires sufficient manual dexterity that permits the employee to operate restaurant equipment. Sufficient personal mobility and physical reflexes which permit the employee to work in a multilevel facility. Seeing, hearing, and speaking required.

Health and Wellness Benefits

• Group medical, dental and vision benefits to employees who work 20 hours or more per week
• Lifestyle Spending Account for all benefit-eligible employees
• Employer paid basic life and long-term disability insurance
• Employer paid employee assistance program for employees and their household members
• Health Savings or Flexible Spending Accounts for all benefit-eligible employees
• Voluntary , employee paid, group accident, critical illness and hospital indemnity plans for all benefit-eligible employees
• Employees who work 20 hours or more per week are eligible to take up to 12 weeks of paid parental leave following the birth of an employee’s child or the placement of a child with an employee for adoption or foster care
• Infant at Work Program

Time-off Benefits

• New employees accrue 2 weeks paid vacation
• 80 hours of paid sick leave per year for employees who work 20 hours or more per week
• 12 paid holidays and 1.5 days floating holidays
• Time off for jury duty, bereavement and voting
• Pet adoption leave
• New grandparent leave

Helping Your Future

• Public Employee Retirement Association of Colorado (PERA) Defined Benefit Plan or PERA Defined Contribution Plan
• PERA 401(k) Plan
• Tuition reimbursement program and student debt repayment assistance
• Paid training and professional development

Library Perks

Easy access to unlimited resources—including books, movies, programs, digital technology and more.

Please apply by August 28th, 2024 at 4pm. Interviews for the role will begin the following week.