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Community Site Medical Case Manager

3 months ago


Salt Lake City, United States Fourth Street Clinic Full time
Job DescriptionJob Description

HOMELESSNESS HURTS. HEALTH CARE HELPS. If you are passionate about giving back to your community, we want you to join our team. Fourth Street Clinic, in downtown Salt Lake City, has been providing essential health care services to those experiencing homelessness for nearly 35 years. When you join the growing Fourth Street Clinic team, you're not just taking a job; you're impacting the lives of others.

The Medical Case Manager plays a pivotal non-clinical role within the Homeless Resource Centers support team, serving as a compassionate advocate for patients in need. Working primarily at the HRC's, they collaborate closely with the healthcare team to identify vulnerable patients and conduct thorough needs assessments. With a patient-centered approach, they create and maintain care plans tailored to individual needs, coordinating medical, behavioral health, and support services both within the clinic and with community partners. Their dedication to continuity of care, accessibility to services, and addressing social determinants of health ensures that patients receive comprehensive support as they navigate their healthcare journey.


This role is perfect for people who:

  • Embrace diversity, inclusion, and belonging as core values in their professional, trauma-informed approach.
  • Adapt to changes and communicate effectively within the team and across departments.
  • Possesses strong interpersonal skills to conduct needs assessments for patients.
  • Have experience planning and coordinating the delivery of medical, behavioral health, and support services.
  • Are detail-oriented and capable of maintaining timely, accurate case management data.
  • Have a deep understanding of community resources and can assist patients in accessing them.
  • Have additional experience or qualifications, such as a Utah State Certification for Case Management, or a relevant bachelor's degree. (Preferred, not required.)

More about our benefit package:

Fourth Street Clinic aims to support employees across all aspects of their individual wellness and has built a comprehensive benefits package to support this goal. Benefits include:

  • 100% of the premium for individual health insurance;
  • Affordable dental & vision coverage;
  • Health Savings Account with company match each payroll;
  • Company-paid Life & Long-Term Disability insurance;
  • 3% employer contribution to 401(k), plus additional dollar-for-dollar company match of employee contributions up to 2%;
  • Generous paid time-off starting at 3 weeks/year for full-time employees;
  • 13 paid holidays, plus 2 personal holidays and 2 wellness days per year;
  • Tuition reimbursement; and
  • Employee Assistance programs.

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don't get needed healthcare services due to barriers such as a lack of transportation, affordable housing, educational background, or discrimination. Fourth Street Clinic is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Fourth Street Clinic began in 1988 as a triage clinic with one part-time nurse, relying on hospital volunteers for patient treatment. Today, Fourth Street Clinic operates with a staff of nearly 100 individuals and an eight-figure annual budget. Last year, we provided comprehensive health care to 5,369 unsheltered individuals through more than 20,000 visits.

Fourth Street Clinic embraces diversity, equity, inclusion, and belonging at all levels of our organization, and we strive for every employee to feel comfortable being their authentic self at work. We are committed to building a team with a variety of backgrounds, identities, and ideas. We value greater inclusivity which yields greater achievements, fosters belonging, and improves access to high-quality health care for all as an essential human right.

Apply now to join our expanding team of dedicated, innovative, mission-driven staff who seek to deliver integrated health care to the most vulnerable members of our community



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