Room Attendant

1 week ago

Oak Grove, United States WKY Development LLC Oak Grove Full time
Job DescriptionJob Description

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Thoroughly clean hotel rooms and bathrooms according to department procedures.
  • Sort, count, fold and/or carry linens for making guest beds.
  • Stock housekeeping carts with supplies.
  • Replenish supplies in hotel room and bathroom per hotel procedures.
  • Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
  • Empty wastebaskets and transport trash to waste disposal area.
  • Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
  • Ensure any lost and found items are turned in to be logged.
  • Maintain a clean and organized work area.
  • Interact with guests on occasion while cleaning guest room.
  • Promotes outstanding customer relations.
  • Other duties as assigned.

STANDARDS OF PERFORMANCE

  • Ability to maintain high levels of confidentiality and integrity.
  • Maintain interpersonal working relationships among all Team Members and the public.
  • Excellent verbal and written communication skills.
  • Willingness to assume overall responsibility relative to the performance of the position
  • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
  • Available to work when needed, including weekends, holidays, and nights

EDUCATION, TRAINING, AND EXPERIENCE

  • High School Diploma or equivalent.
  • Previous housekeeping experience preferred. Must be able to multi-task and take direction.
  • Able to obtain and maintain a valid Kentucky gaming/racing license

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

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