Product Owner

Job Description

· Must have experience in Transportation/Retail/Distribution domain. · Works with Stakeholders to understand their business process requirements and assists them with enhancement requests for ServiceNow · Authors Features and Stories with detailed acceptance criteria for enhancement requests on ServiceNow that address stakeholder business problems · Works closely with delivery teams & business analysts to translate business requirements into workable product backlogs · Partners closely with the Scrum Masters\Project Managers on sprint planning, including prioritizing stories that have the highest business value and are aligned with enterprise standards and business roadmaps. · Collaborates effectively with other team members, business stakeholders, and leadership. · Collaborates with teams across the company to resolve issues. · Understands the enterprise IT processes and works closely with stakeholders to identify appropriate solutions to business problems. · Determines scope, estimates work effort, and determines duration of development activities. · Designs solutions to meet business requirements and works in close coordination with architects and delivery leads to drive solutions to production · Owns and updates the sprint goals and works with Director of Product · Collaborates with the agile team to prepare the estimates for the user stories within the product backlog. · Conducts the formal review and acceptance of user stories implemented by the agile team within a sprint. · Drives the execution of user acceptance testing (UAT) activities with support from business and technology team members. · Provides daily support to the application / Product platform; including, integrations and administration · Maintains deep understanding of the ServiceNow platforms’ current and future capabilities. · Commits to continuous process improvement. · Participates in team planning and activities for improving skills, knowledge, and quality of work. Understands and adheres to the Mission Statement and Code of Ethics