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House Attendant

3 months ago

Seattle, United States Lodging Dynamics Full time
Job DescriptionJob Description

As a House Attendant you will be responsible for cleaning all hotel public areas and surrounding service areas of hotel in accordance to hotel standards in a timely manner to ensure the hotel meets brand and/or hotel standards at all times.

What you will be doing:

  • Maintain a clean work area at all times while ensuring superior and "spotless" guest service.
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
  • Obtain soiled linens from guest carts and bring them to laundry and deliver clean linens to storage rooms as needed.
  • On occasion assist Room Attendants with stripping guests rooms as needed.
  • Collect garbage from Room Attendant carts. Adhere to brand standards regarding recycling practices if applicable.
  • Assist with breakfast in the morning, including wiping down tables, and emptying garbage during this time.
  • Assists in unloading deliveries and the proper storage of such.
  • Plunge guest toilets and public area toilets as needed.
  • Repair or fix any maintenance items within scope of experience including cleaning light fixtures and replacing light bulbs.
  • Report all guest-borrowed items (ie. Irons/boards, hair dryers, etc) for safe return to designated area.
  • Prepare utility cart for next day use.
  • Report any maintenance problems to Engineering Department.
  • Make sure all equipment is in good working order before use each day.
  • Report and deliver lost & found items to the appropriate office/ department.
  • Clean guest laundry washer/dryer, table, mop floor as needed.
  • Help with excessive laundry when required.
  • If this hotel has a shuttle, driving guests to and from the hotel may also be needed.
  • Communicate changes in suite status with the Front Desk.
  • Responsible for knowing hotel emergency procedures and ensuring emergency exits are clear at all times.
  • Accommodate guest special requests courteously, including luggage and wheelchair assistance.
  • Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.
  • Other duties as assigned

Requirements:

  • One year experience in housekeeping, preferably in a hotel, resort or conference center.
  • Ability to work and communicate effectively with team members and supervisors.
  • Highly organized.
  • Ability to maintain sanitation standards while also adhering to all OSHA and local health department rules and regulations.
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 50 pounds.
  • Must be able to work any shift, weekends, holidays, etc. when needed.
  • Strong Guest Service Skills
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers.

The perks working for us:

  • People-first culture
  • Travel discounts at hotel partners and franchises
  • Paid time off: Up to 88 hrs per year for the 1st year through completion of the 4th year of employment, up to 128 hrs per year for the 5th year through completion of the 9th year of employment, and up to 168 hrs per year for the 10th year of employment and thereafter
  • Paid sick leave: for every 30 hrs worked, you will receive one hour of sick pay. Unused hours, up to 72 hrs, will carryover into the following year
  • 401(k) matching
  • 7 paid holidays per calendar year
  • Participation in our Wellness program
  • Compensation Range : $20.00-20.50 an hour DOE

How to apply:

Join us Submit your application online

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.



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