Parts Counterperson

1 month ago

Orrville, United States White's 57 Ford Full time
Job DescriptionJob DescriptionAre you looking to advance your career in the automotive industry? We're looking for a personable and self-motived Parts Counterperson to join our team. If this sounds like you, then come and see what we have to offer Who We Are
At White's 57 Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at White's 57 Ford is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. 
 
Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us
 
What We Offer
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Savings Plan with 4% Employer Match
  • Paid Vacation
  • 6 Company Holidays
  • Paid Training 
  • Ongoing Professional Development
  • Employee Discounts
  • Closed on Sundays
  • Saturday Lunches Provided
  • Legacy Company (over 100 years in business)
  • Employee Pot-Lucks, Luncheons, and Team Activities
  • Tight-Knit and Inclusive Culture
  • Internal Career Progression and Promotions
  • Custom and Competitive Wage Plans
  • Long-Term Job Security
Responsibilities
  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes and other information to customers.
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.
Qualifications
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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