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Maintenance Technician

4 months ago

San Diego, United States Happy Host Full time
Job DescriptionJob Description

About us: Happy Host is a short-term property management support services company based in San Diego, CA. Our focus is on providing high end personalized service to our clients with fast direct communication and high earnings of their vacation rentals. Happy Host manages every aspect of the rental and likes to make use of the newest technology available in a flexible, small team, and out of office work environment.

The Maintenance Technician is an instrumental role to our collective success with Happy Host.

We are looking for a Property Manager that possesses the following:

  • Integrity
  • High level of detail
  • Discipline
  • Self motivated
  • Team first mentailty
  • Passion for service
  • Positive attitude
  • Accountability
  • Flexible and adaptable

Role Summary:

The primary mission of this role is to ensure the quality of our company maintenance operations by managing the communication, scheduling jobs, purchasing materials, creating invoices, successfully completing jobs, contracting as needed, and other tasks related to maintenance. You are tasked with knowing the needs and wants of our customers, and knowledge/ability to fill the needs of the work provided. You will report to the Director of Operations.

This is a full-time, Salary, non-exempt status position. Our hours of operation are from 9am - 6pm, however urgent communication emergency jobs may require your attention during evening hours or on weekends. To bring work/life balance, we have virtual staff and management who can assist with your communication duties on your off days.

Responsibilities:

  • Update the job dispatch board daily
    • Review jobs schedule daily and weekly.
    • Morning “check-in” messages with management.
    • Review incoming job requests and schedule.
  • Facilitate 5-star fix for a wide range of maintenance issues
    • Schedule yourself to new tasks.
    • Communicate with management/office team members/Client to ensure the schedule is on time, on track, and completed up to company/client standard.
    • Plumbing: fixing leaks, unclogging drains, and repairing or replacing fixtures.
    • Electrical: troubleshooting and repairing electrical issues, replacing outlets and light fixtures.
    • HVAC: conducting basic troubleshooting and repairs, coordinating with HVAC professionals for major issues.
    • Carpentry: repairing doors, windows, cabinets, and other wooden structures.
    • General Building Repairs: patching drywall, painting, fixing flooring, and other general repairs.
    • Drywall Repair
    • Refrigerator Diagnostics
    • Dishwasher Diagnostics
    • Microwave Smart Board Replacement
    • Washer/Dryer Diagnostics
    • Preventative Maintenance and other general handyman services
    • Ability to perform locksmith tasks such as picking and rekeying locks
  • Other items
    • Respond to customer complaints as needed.
    • Create and submit Invoices for all completed jobs.
    • Update our Standard Operating Procedure documents when needed.
    • Facilitate inventory on material purchased and report.
    • Facilitate organization of the maintenance department’s schedules and invoices.
    • Other tasks as assigned by the Owner/General Manager.

Requirements

    • Minimum 5 years experience in a similar role
    • Strong knowledge and hands-on experience with building systems, including electrical, plumbing, HVAC, and general repairs.
    • Ability to manage multiple tasks and projects simultaneously.
    • Strong problem-solving skills and attention to detail.
    • Excellent communication and interpersonal skills.
    • Proficiency in maintenance management software and basic computer applications.
    • Valid driver’s license, reliable transportation, and a satisfactory driving record.
    • Must provide own tools necessary to complete Maintenance work.
    • Ability to lift heavy objects, climb ladders and perform physical tasks associated with maintenance work.

Benefits

  • $65,000 annually
  • Full-time, Hybrid
  • Working hours 9:00 AM - 6:00 PM M-F with availability needed for night/weekend emergencies
  • Paid Time Off

No staffing agency submissions please.