Mobile Device Management Consultant

4 weeks ago

United, United States Forhyre Full time
Job DescriptionJob Description

We are looking for a Mobile Device Management Consultant to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

To Be Successful In This Role

  • Requirements gathering from Customer on MDM (iOS, Android and Windows)
  • Design, Implementation and Administration of MDM Infrastructure (Hybrid or Cloud) using Workspace One (Airwatch)
  • Create and / or review HLD, LLD, SMTD, SOP and Test Cases documents for the solution
  • Should be able to manage and administer Device Management, Application Management (mandatory or make it available for user), Content Management and Email Management

Skills

  • Strong knowledge on Apple DEP, VPP and Enterprise Connect implementation
  • Has good understanding of how Certificate Authority works
  • Configure VMware Workspace ONE to support Mac at Emerson
  • Experience in preparing video self-service platform for all users, Windows and Mac
  • Hand on experience setting up Apple Business Manager
  • Experience in setting up communications and controls for migrating existing Macs to management
  • Expertise and knowledge on firewall ports to open to allow Apple Push Notification Service (APNS) and other necessary connections for Mac users
  • Set up a zero-touch provisioning workflow for all new Macs using Insight as the reseller
  • Experience in setting up configuration profiles in alignment with Apple best practices for configuration profiles.
  • Build, and test the updated configuration of Workspace ONE for management of Macs with Emerson and the deployment of configuration profiles.

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