Host/Drink Runner/Food Runner

2 weeks ago


Gig Harbor, United States The Original Pancake House Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

We are looking for a customer-focused Support staff member to join our team As a host, you will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. As a drink runner, you will be making drinks and serving them to the guests for the server, also keeping the drink station stocked and maintaining the cleanliness of the station. As a food runner, you will be expediting and running all entre items to the guests, keeping the expo line restocked, and maintaining the cleanliness of the expo station.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities:
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
  • Answer the phone.
  • Take to-go orders when necessary.
  • Keep the host stand neat, tidy, and presentable for guests.
  • Preparing beverages in a timely manner and serving them to the guests.
  • Reading each ticket carefully and preparing the sides and condiments for each entre then serving them to the guests.
Qualifications:
  • Previous restaurant experience preferred but not required
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)
  • Must have a valid food-handler's permit

Complete our short application today


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