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ServiceNow Developer

1 month ago

Charlotte, United States Cloudious LLC Full time
Job DescriptionJob DescriptionJob Type: ContractRate: $65 per hr

What are the top 3 skills required for this role?

  • ServiceNow Development
  • REST/SOAP Integrations
  • ServiceNow ITSM, ITOM
  • Must be a team player with strong communication skills

Job Description/Responsibilities:

  • Collaborate with a technical and business stakeholder to implement effective ServiceNow solutions.
  • Development of new modules, functionalities, customizations, integrations, and workflow automations on the ServiceNow platform.
  • Conduct thorough reviews of existing ServiceNow architecture, offering insightful recommendations for enhancements and improvements.
  • Work closely with fellow developers and architects to ensure the timely and impeccable delivery of solutions.
  • Participate in comprehensive code reviews, provide valuable input for refining business processes, and engage in rigorous problem analysis.
  • Evaluate and research third-party software options, conducting meticulous feasibility studies to determine optimal integration solutions within the ServiceNow environment.
  • Actively engage in daily stand-ups, sprint planning sessions, and retrospectives to meticulously plan, monitor, and execute development tasks.
  • Offer on-call support, fostering collaboration and assisting fellow team members in overcoming challenges and impediments.
  • Proactively identify and resolve technical issues and obstacles, maintaining a steadfast focus on continuous improvement.
  • Provide expert assistance to multiple teams seeking to integrate their workflows into the ServiceNow platform.
  • Employ your troubleshooting and debugging expertise to resolve complex issues within existing solutions.
  • Contribute to the ongoing development and maintenance of comprehensive technical documentation.
  • Stay at the forefront of ServiceNow's best practices, industry trends, and emerging functionality, ensuring the implementation of cutting-edge solutions.

Required skills:

  • 5+ years of experience in designing and implementing successful ServiceNow solutions, including customizations, integrations, and workflow automations.
  • Extensive experience with ServiceNow architecture, development, and administration.
  • Expertise in leveraging Flow Designer and legacy workflow editor to create intuitive and user-friendly automated workflows.
  • Extensive experience with the ServiceNow Integration Hub and proficiently integrating diverse applications.
  • In-depth knowledge of ServiceNow Discovery and CMDB (Configuration Management Database), enabling accurate and comprehensive mapping of IT assets and infrastructure.
  • Proficiency in the Vulnerability Response module would be considered a valuable asset.
  • Strong understanding of creating and implementing efficient business rules, client scripts, script includes, UI policies, UI Actions etc.
  • Solid grasp of Access Control Lists (ACLs), effectively defining and enforcing data access restrictions to ensure data security and compliance.
  • Experience in designing and consuming RESTful web services within the ServiceNow environment, enabling seamless integrations with external systems and services.
  • Familiarity with advanced ServiceNow features such as Service Portal and Virtual Agent, empowering end-users with self-service capabilities and AI-powered assistance.
  • Proven ability to troubleshoot and debug technical issues across the ServiceNow platform, utilizing a systematic approach to identify root causes and implement effective solutions.
  • Proven track record in application development on the ServiceNow platform, including designing, coding, testing, and deploying custom applications.
  • Extensive experience in providing Level 1 and Level 2 support for ServiceNow applications, adeptly resolving user issues, troubleshooting technical problems, and ensuring smooth day-to-day operation of the platform.
  • Proficient in Agile and ITIL methodologies, with a strong understanding of SDLC processes.
  • Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders, translating complex requirements into tangible solutions.
  • Strong problem-solving skills, with a keen attention to detail and a proactive mindset.
  • Exceptional communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences.
  • Ability managing multiple priorities with professionalism and efficiency.
  • ServiceNow Admin and Developer certification(s) preferred.
  • Continuous learning mindset, staying up-to-date with the latest advancements in the ServiceNow ecosystem.