Service Now Architect in Golden Valley, MN USC GC Only

5 days ago


Minneapolis, United States INA Solution Inc Full time
Job DescriptionJob Description

Role name: Service Now Architect
Location: Golden Valley, MN
Duration: 8 Months

Role Description:

  • Minimum of 8 years of ServiceNow design and development experience
  • Minimum 3 years of ServiceNow architecture experience
  • At least two full lifecycle ServiceNow implementations in the role of a senior Architect
  • Development experience on the ServiceNow platform including customization of applications such as ITSM, ITOM, ITAM, HRSD, SPM, CSM and GRC
  • Strong consultative background in enterprise environments, should have worked closely with leadership on high visibility program-based initiatives.
  • Participated in process designing sessions and documented ITIL process flows for various modules like Incident, Change, Configuration, Problem and Service Catalog.
  • Expert in the various modules of SNOW such as Incident, Problem, Change, ITOM, Event Management, CMDB/Asset, SLM, Knowledge Management, Report/ Performance Analytics, Service Catalogs, Content Management System/Service Portal, Web Service Integration and new custom application development.
  • Experience in creating technical solutions for proposal development during procurement phases
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • Ability to formulate and articulate technical vision.
  • Must have strong requirements gathering experience.
  • Proficient in all phases of the Application Development Lifecycle.
  • Strong technical and leadership skills.
  • Strong analytical and conceptual skills, with ability to function at both the conceptual as well as detail levels.
  • Excellent written and oral communication skills.
  • Proven track record in delivering complex technical products in the ServiceNow ecosystem
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices
  • Competencies: Incident Management, ServiceNow
  • Experience (Years): 8-10

Essential Skills: ServiceNow Architect Minneapolis US Citizen/ GC only

  • Minimum of 8 years of ServiceNow design and development experience
  • Minimum 3 years of ServiceNow architecture experience
  • At least two full lifecycle ServiceNow implementations in the role of a senior Architect
  • Development experience on the ServiceNow platform including customization of applications such as ITSM, ITOM, ITAM, HRSD, SPM, CSM and GRC
  • Strong consultative background in enterprise environments, should have worked closely with leadership on high visibility program-based initiatives.
  • Participated in process designing sessions and documented ITIL process flows for various modules like Incident, Change, Configuration, Problem and Service Catalog.
  • Expert in the various modules of SNOW such as Incident, Problem, Change, ITOM, Event Management, CMDB/Asset, SLM, Knowledge Management, Report/ Performance Analytics, Service Catalogs, Content Management System/Service Portal, Web Service Integration and new custom application development.
  • Experience in creating technical solutions for proposal development during procurement phases
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • Ability to formulate and articulate technical vision.
  • Must have strong requirements gathering experience.
  • Proficient in all phases of the Application Development Lifecycle.
  • Strong technical and leadership skills.
  • Strong analytical and conceptual skills, with ability to function at both the conceptual as well as detail levels.
  • Excellent written and oral communication skills.
  • Proven track record in delivering complex technical products in the ServiceNow ecosystem
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices
  • Desirable Skills:
  • Must hold a minimum of 2 ServiceNow certifications eg: Certified Implementation Specialist Service Now System Administrator.
  • ITIL v3 certification
  • Excellent analytical and problem-solving skills
  • Strong communication skills in English.
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities


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