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Sales Analyst

2 months ago

Itasca, United States Robertshaw Full time
Job DescriptionJob Description

Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.

When you join Robertshaw, you’re joining a company with over 125 years of experience and a global team with focus on innovation.

Position Summary

We are looking for a Demand Analyst who will be responsible for global statistical demand planning activities associated with customers and products. The Demand Analyst will play a crucial role in ensuring that the company’s manufacturing processes are aligned with market demand. This position will involve collecting and interpreting data from multiple sources to predict future demand patterns, which will help guide production planning, inventory management, and procurement strategies. The Demand Analyst will create, maintain, publish, communicate, and improve macro and micro-level forecast reports, trends, and ramp-up plans for Robertshaw product lines. The Demand Analyst will also facilitate demand planning reviews with our global sales team and collaborate with site-level facilities to ensure a clear understanding of the current demand.

Position Responsibilities

Demand Analysis and Forecasting

  • Create, maintain, and publish companywide unconstrained demand forecast reports and analyses. These include statistical demand analysis at aggregated tier levels across the short and long-term forecasting horizon
  • Stay informed and provide insights into industry trends, market conditions, customer preferences, and competitive activity that may influence demand, helping guide strategic direction
  • Review historical sales trends & bookings, analyze customer-provided forecasts, research demand drivers, prepare forecast data, evaluate forecast results, and develop & adjust/override statistical and customer forecast models while adhering to standardized demand planning procedures
  • Analyze fundamental customer demand and inventory trends by supporting site-level finished goods demand analysis
  • Maintain and optimize the Sales and Operations Planning (S&OP) Microsoft Power Apps tool, which generates the unconstrained Demand Plan
  • Perform error analysis to improve forecasts and promote accountability for forecast accuracy and other key Demand Planning KPIs
  • Generate reports and analyses that show sales team performance on forecasting versus actual bookings through MAPE (Mean Absolute Percentage Error) calculation

Demand Management

  • Support the S&OP process including forecast data loads
  • Continuously seek to improve demand forecasting processes by implementing new data sources, tools, and techniques
  • Perform data cleansing on demand/forecast datasets
  • Facilitate manufacturing centers’ site-level Demand Reviews attended by Sales, Customer Service, and Project Managements teams to discuss the current demand picture and market condition
  • Support activities regarding part allocations as needed
  • Ensure that the demand gets to the right manufacturing site and is coordinated with line move timing and/or regionalization site activities
  • Own statistical forecast and be able to explain how the demand versus the forecasts affects the business in terms of sales and unit values to make sure that the business is going in the right direction
  • Serve as liaison between Product Management/Marketing relating to New Product forecasting, including updating current projections

Demand Management Reports and KPI

  • Create and present regular reports and dashboards to management, highlighting key insights, risks, and recommendations for action
  • Prepare sales reports in a regional, territorial, and product segment basis

Additional Functions

  • Conduct user trainings on understanding the process, tools, report logic, basic terms, and timing & frequency of updates
  • Update all corresponding process documentation for Demand Management
  • Perform other duties and oversee special projects and assignments as assigned

Position Requirements

  • Bachelor’s degree in Business, Finance, Engineering, Statistics, Supply Chain Management, Economics, Mathematics, Marketing, or a related field
  • 2-5 years of experience as a demand analyst, pricing analyst, sales analyst, or a similar analytical & data management role within a manufacturing or supply chain environment
  • Ability to work a flexible schedule to work closely with the global team
  • Meticulous attention to details
  • Elite problem solver with an analytical mindset and strong mathematical & statistical capabilities
  • Strong ability to analyze and present data
  • Proficiency in Microsoft Power Apps, Power Automate, Power BI, and SQL Server
  • Advanced skills in Excel and familiarity with ERP systems; experience with statistical analysis tools (e.g., R, Python) is a plus.
  • Exceptional verbal/written communication skills and the ability to articulate thoughts and ideas clearly
  • Must be able to complete various data analysis tasks and build reports to be used for communication with various levels of the organization.
  • Strong interpersonal skills with the ability to work independently and within a team environment
  • Familiar with manufacturing concepts