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Crew Leader

4 months ago

Chelmsford, United States Tropical Smoothie Cafe Full time
Job DescriptionJob DescriptionSUMMARY OF RESPONSIBILITIESAt Tropical Smoothie Cafe, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun Our Crew Leaders are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Leader.ESSENTIAL FUNCTIONS
  • ▪ Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
  • ▪ Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
  • ▪ Knowledgeable and proficient in each position within the cafe.
  • ▪ Successfully completed the Café Basics Training Program and Certified Trainer Program.
  • ▪ Ensures each station is operating to Tropical Smoothie Cafe’s standards.
  • ▪ Trains and coaches crew members during each shift to ensure brand standards are upheld.
  • ▪ Uses tools to accomplish goals, manage labor, and control inventory.
  • ▪ Performs any additional tasks necessary to run the cafe.
  • REQUIRED EXPERIENCE
    • ▪ Experienced Tropical Smoothie Cafe Crew Member.
    • ▪ Legally able to work within the State and Federal
    • guidelines.
    • PHYSICAL REQUIREMENTS
      • ▪ Continuous standing and walking throughout the duration of each shift.
      • ▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out
      • trash.
      • ▪ Constant face-to-face interactions with crew members and customers.
      • ▪ Safely navigate in a fast-paced cafe environment.
      • ▪ Ability to multi-task and remain positive in sometimes stressful working conditions.
      • WORKING CONDITIONS
  • ▪ Most shifts are between six to eight hours, but this may vary.
  • ▪ Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
  • may have additional opening/closing responsibilities.
  • ▪ Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
  • ▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
  • ▪ Fun, fast-paced, upbeat environment with no fryers