RCM Biller/AR Collections Dental Super Star

4 weeks ago


Sarasota, United States VENGROFF WILLIAMS, INC Full time
Job DescriptionJob Description

Join the Thriving Team at VWi

At VWi, we're not just a business-services provider; we're the catalyst for global transformation Our clients rely on us to revolutionize their operations, making them leaner, more dynamic, and incredibly efficient.

And guess what? You could be part of this electrifying journey We're currently on the lookout for a RCM Biller/AR Collections Specialist with dental experience who's ready to dive into the heart of our operations and make a real impact.

Why join us? Well, apart from being at the forefront of innovation, we offer a benefits package that's out of this world Picture this: health insurance options that include Co-Pay & HDHP plans, a Health Savings Account (HSA), Flexible Spending Account (FSA), Short Term Disability (STD) and Dental and Vision coverage. But wait, there's more We've got your back with Long Term Disability, Basic Life & AD&D insurance (all employer-paid), and even telemedicine for both you and your furry friends

But that's not all—how about a VOYA 401k plan and a kick-ass Employee Referral Program? Oh, and did we mention our commitment to work/life balance? You'll enjoy generous paid time off, including holidays and PTO that increases with your tenure. It's all about keeping you happy and energized

Now, onto the nitty-gritty:

We are looking for Super Star Customer Service abilities We are seeking a detail-oriented RCM Biller/AR Collections Specialist Super Star to join our team. If you have experience in DENTAL billing and are eager to contribute to a dynamic environment, read on

Essential Job Functions:

  • Initiate contact with patients to explain balances due and assist in payment options in a professional and helpful manner.
  • Multitask in various billing systems to gather billing and collection information for effective collections.
  • Follow established processes for client/patient accounts.
  • Prepare, review, and submit monthly billing following established procedures.
  • Work on clearing rejections, denials, and returned claims continuously.
  • Review primary payor payments and submit secondary claims.
  • Enter notes into databases for future collections efforts and inter-departmental communications.
  • Manage inbound and outbound call queues/emails, explaining balances and payment options to patients.
  • Communicate directly with clients regarding documentation and coding.
  • Maintain high accuracy, quality control, and performance standards to meet established goals consistently.
  • Report any issues or concerns related to charging/edit/denial trends to the team lead.
  • Maintain flexibility regarding schedule changes.
  • Fulfill any other duties as assigned.

Knowledge, Skills, and Abilities:

  • Excellent written and verbal communication skills.
  • Strong customer service skills.
  • Knowledge of dental billing
  • Self-motivated and adaptable to a coaching environment.
  • Positive attitude and team-oriented mindset.

Education and Experience:

  • 5+ years of experience working with RCM experience.
  • Basic knowledge of Excel, Word, and Outlook.
  • Bilingual (English/Spanish) skills are a plus.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Minimal travel required (up to 0%).
  • Reasonable accommodations can be made for individuals with disabilities to perform essential requirements.

Join our team and make a difference in patient satisfaction and financial health. Apply now



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