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Data Modernization Program Manager

3 months ago

Quincy, United States Calabitek Full time
Job DescriptionJob Description

Client is seeking a Data Modernization Program Manager to play a leadership and coordination role. The Data Office is leading a central Data Modernization program that will include new central data capabilities, as well as improvements and coordination with its 12 constituent agencies, such as the *** and the ***.

The ideal candidate is an effective leader with domain knowledge of data and analytics. You are not necessarily a developer, but you can speak to the importance of data, possess at least a foundational understanding of the core components of an effective data program (such as data warehousing, data visualization, and data science,) and can articulate the benefits and use cases for the new central data capabilities. In this role, you are comfortable speaking to both business and technical stakeholders to ensure combined understanding and collaborative solutions. This role will be expected to own tasks and follow-up related to coordination of development activities, management of service vendors/system integrators, build consensus and understanding with client agencies, and establish well documented best practices and processes related to the Data Modernization efforts.

This is a new role for an expanding office which will lead considerable transformation activities across the ***. The role will be highly visible to *** IT & agency leadership, as well as across to other Executive Offices.

In the first 6 months, you will work with the Chief Data Officer and Director of Data Strategy to build a core team and begin to support data modernization activities in 2 agencies. As agencies are onboarded to the data modernization program, they will utilize shared services and begin to participate in an enterprise data mesh. The target state for a participating agency is migration onto modern cloud data tools (Snowflake, Tableau,) integration into the enterprise data mesh, and the ability to produce core KPIs on agency activities. More agencies will be onboarded to the program over time.

In the earliest months, this will be a hands-on role with many initiation tasks. As the modernization program progresses and the team scales, emphasis will shift from individual contributions to a coordinating and onboarding role for newer team members.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

  • Work closely with partners at client agencies to understand their goals and pain points with data
  • Develop a comprehensive understanding of *** Data Strategy, inclusive of knowing the purpose of applicable technologies. The candidate must be able to articulate the strategy in conversations with agency stakeholders and peer IT groups
  • Working with department leadership and relevant technical resources, form a combined understanding of Secretariat, Agency, and Department goals and break them down into applicable tasks
  • Break down tasks and outcomes to generate work plans and timelines to communicate to peer team members and agency customers
  • Execute necessary process and administrative tasks to enable department activities, such as initiating onboarding of new team members, submitting intake forms and license requests, following up on tickets with IT service teams, and facilitating team meetings
  • Generate status reports and summaries of Risks and Issues for the applicable Data Modernization workstreams, proactively raising issues to leadership
  • Coordinate with relevant peer groups such as the Technology Office and Security Office to ensure dependencies are met and applicable documentation is provided
  • Review deliverables from contracted service vendors to ensure they align with contracted expectations
  • Facilitate check-ins and stand-ups for relevant program staff


QUALIFICATIONS: (Special skill sets, Certifications and specific experience)

  • Previous experience supporting or participating in data teams, such as data integration, data warehousing, analytics or reporting
  • Previous experience at a health or human services entity, such a health insurance payer, health care provider, social services provider, or benefits administration
  • Strong problem-solving, with demonstrated expertise in identifying, scoping, breaking down, and resolving complex problems through structured processes
  • Demonstrated understanding of project management principles and practices coupled with the ability to coordinate numerous projects simultaneously to successful completion
  • An understanding of the service offerings of a major public cloud services provider, such as Amazon Web Services or Microsoft Azure
  • The ability to navigate a bureaucratic environment that makes use of matrixed support teams. Willingness to build an understanding of legacy processes and fill out necessary tickets and collateral to initiate internal processes
  • Strong relationship building capabilities with a strong customer service orientation and the ability to understand customer needs
  • Skilled communicator and presenter, able to effectively communicate new concepts to a diverse and varied audience


EDUCATION AND EXPERIENCE:

  • Minimum (3) three years of experience in a project or program management role, managing programs from conceptualization through delivery
  • Minimum (5) five years of experience in an IT or Analytics role
  • Proficiency with MS Office applications including Excel, Word, Visio, Outlook, and PowerPoint
  • Skilled communicator who is able to translate between technical and business resources and concepts