![Helena Motors Group](https://media.trabajo.org/img/noimg.jpg)
Service Appointment Specialist
2 weeks ago
At Helena Motors we’ve established a reputation of honesty, integrity, and outstanding customer service. With the hottest products on the market and as the fastest growing dealership in the region, we’re adding a Service Business Development Specialist to help expand our market and maintain our extremely loyal customer base.
The successful candidate will be driven to be a top producer and required to maintain daily activities. These activities include but are not limited to generating service appointments from incoming/outgoing phone calls, email, social media and mail. Phone etiquette, email skills, a confident personality and demonstrated customer relations skills are a must.
Our Service Business Development Specialists earn above average income and enjoy the benefits of working with a successful progressive dealership. Top producers qualify for base hourly salary, daily bonuses, performance bonuses, paid vacation and holidays, medical benefits, retirement income and more
Job Responsibilities:
- The Service BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, include internet leads, and providing general information.
- Handle all customer inquiries with a focus on 100% customer satisfaction.
- Receive inbound calls set appointment dates and time from the prospect customer.
- Project a friendly and helpful demeanor while answering questions and inquiries from the customer, and providing general or related vehicle service information.
- Maintain and communicate exceptional product knowledge to our customers.
- Gather and track all customer data as directed; accurately enter into BDC database.
- Be self-driven with the ability to work in close proximity with other Service BDC Representatives in a team-based environment.
- Facilitate timely follow up on all internet leads as directed by management and/or procedures.
- 85 percent of your day is phone related activities and 15 percent is other duties and or assigned by management.
Skills & Qualifications
- Exceptional interpersonal and communication skills
- Multitasking abilities
- Attention to detail
- Problem solving skills
- Energetic and motivated personality
- Excellent organization skills
- Ability to handle customer inquiries and escalations professionally
- Goal oriented
- Working knowledge of Word, Excel, Outlook
- Any knowledge of vehicles is a bonus but not required
Location
Helena, MT
Department
Service
Employment Type
Full-Time
Minimum Experience
Entry-level
Compensation
$18/hr training
Edit Job Description
-
Service Appointment Specialist
4 days ago
Helena, United States Helena Motors Group Full timeJob DescriptionJob DescriptionSalary: $18/hr trainingAt Helena Motors we’ve established a reputation of honesty, integrity, and outstanding customer service. With the hottest products on the market and as the fastest growing dealership in the region, we’re adding a Service Business Development Specialist to help expand our market and maintain our...
-
Service Appointment Specialist
1 month ago
Helena, United States Helena Motors Full timeAt Helena Motors we've established a reputation of honesty, integrity, and outstanding customer service. With the hottest products on the market and as the fastest growing dealership in the region, we're adding a Service Business Development Specialist to help expand our market and maintain our extremely loyal customer base.The successful candidate will be...
-
Service Appointment Specialist
3 weeks ago
Helena, United States Helena Motors Full timeAt Helena Motors we've established a reputation of honesty, integrity, and outstanding customer service. With the hottest products on the market and as the fastest growing dealership in the region, we're adding a Service Business Development Specialist to help expand our market and maintain our extremely loyal customer base.The successful candidate will be...
-
Service Appointment Specialist
4 weeks ago
Helena, United States Helena Motors Group Full timeJob DescriptionJob DescriptionSalary: $18/hr trainingAt Helena Motors we’ve established a reputation of honesty, integrity, and outstanding customer service. With the hottest products on the market and as the fastest growing dealership in the region, we’re adding a Service Business Development Specialist to help expand our market and maintain our...
-
Customer Relation Specialist
6 hours ago
Helena, United States Helena Motors Group Full timeJob DescriptionJob DescriptionSalary: $25 during trainingThe successful candidate will be driven to be a top producer and required to maintain daily activities. These activities include but are not limited to generating sales appointments from incoming/outgoing phone calls, email, text, chat and social media. Phone etiquette, email/text skills, a confident...
-
Customer Service Specialist
7 days ago
Helena, United States Sodexo Full timeLocation: CARROLL COLLEGE - 10165001Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.What We Offer:Full array of benefits including...
-
Post Appointment Clerk
4 weeks ago
Helena, United States Mountain Pacific Full timeJob DescriptionJob Description Mountain Pacific was established in Montana, in 1973, Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional...
-
Post Appointment Clerk
2 weeks ago
Helena, United States Mountain Pacific Full timeMountain Pacific was established in Montana, in 1973, Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members'...
-
Desktop Field Services Specialist
4 weeks ago
Helena, United States VOLT Management Full timeYou miss 100% of the jobs you don't apply for Volt is immediately hiring for Desktop Field Services Specialist in San Diego, CA Pay/Benefits As a Desktop Field Services Specialist, you will: Must be willing to work Wednesday to Sunday work schedule. As a member of the IT End User Technology Team the Help Desk Support Specialist responds to inquiries and...
-
Patient Access Specialist
4 weeks ago
Helena, United States St. Peter's Health Full timeJOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter’s Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively...
-
Patient Access Specialist
6 hours ago
Helena, United States St. Peter's Health Full timeThe role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter’s Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively in person or...
-
Patient Access Specialist
1 month ago
Helena, United States St. Peters Health Full timeJOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter's Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively...
-
Patient Access Specialist
4 weeks ago
Helena, United States St. Peters Health Full timeJOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter's Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively...
-
Patient Access Specialist
2 weeks ago
Helena, United States St. Peter's Health Full timeJOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter’s Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively...
-
Contract Specialist
4 weeks ago
Helena, United States HomeSafe Alliance Full timeHomeSafe is seeking a Contract Specialist to join our GHC Contracts Team and to provide all forms of contract-related administrative support through all phases of contract execution, administration, and closeout. The Contract Specialist position will perform a range of contract administrative functions leading to compliant and responsive contract execution,...
-
Patient Access Specialist
2 weeks ago
Helena, United States St. Peter's Health Full timeJOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter's Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively...
-
Wine Specialist
2 weeks ago
Helena, Montana, United States Duckhorn Wine Company Full timeThe Duckhorn Portfolio is North America's premier luxury wine company. We were established in 1976 by Dan and Margaret Duckhorn. Today, our portfolio features some of North America's most revered wineries, including Decoy, Paraduxx, Goldeneye, Migration, Canvasback, Calera, Kosta Browne, Greenwing and Postmark.The Wine Specialist will host our guests on a...
-
Loan Servicing Specialist III
3 weeks ago
Helena, United States Opportunity Bank of Montana Full timeJob DescriptionJob DescriptionOpportunity Bank of Montana offers careers in banking with a comprehensive training program, work life balance and meaningful commitment to your community. Are you looking for more than just a job? Are you ready to make a positive impact on your professional life and in your community?If so, we want to talk to you!Opportunity...
-
Project Specialist
2 weeks ago
Helena, United States State of Montana Full timeThe Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Director's Office. This position is responsible for researching, developing, and recommending Health and Human Service reform initiatives. The posi Project Specialist, Specialist, Public Service, Health, Business Services, Policy
-
Payroll Specialist
1 month ago
Helena, United States State of Montana Full timePayroll Specialist -(24141522) Position Title: Payroll Specialist The Montana Department of Transportation (MDT) is recruiting for a Payroll Specialist . Responsible for providing accurate and concise information to employees, supervisors, and human resources to process, track, and implement payroll related information.Regularly responds to inquiries...