Parts Counterperson

Job DescriptionJob Description

Job Title: Automotive Parts Counterman

Company: Serpentini Chevrolet of Westlake

Location: Westlake, Ohio

Job Type: Full-time

Serpentini Chevrolet of Westlake is a reputable automotive dealership and service center, committed to providing exceptional customer service and high-quality automotive solutions. We are currently seeking a knowledgeable and experienced Automotive Parts Counterman to join our team. If you have a passion for automobiles and enjoy working in a fast-paced environment, this is an exciting opportunity for you to advance your career.

Responsibilities:

• Assist customers, both in-person and over the phone, with their automotive parts needs and inquiries.
• Utilize a computerized inventory system to locate, order, and track automotive parts.
• Provide accurate and detailed information regarding pricing, availability, and compatibility of parts.
• Collaborate with service technicians and other staff members to ensure the timely fulfillment of parts orders.
• Maintain a clean and organized parts department, including proper storage and labeling of parts.
• Process transactions, including receiving and processing payments, as well as issuing refunds or credits when necessary.
• Assist with inventory management, including regular stock checks, reconciliations, and restocking shelves as needed.
• Stay up-to-date with new automotive parts and industry trends through continuous learning and training.

Requirements:

• High school diploma or equivalent. Additional technical training or certification in automotive parts is preferred.
• Previous experience working as an Automotive Parts Counterman or in a related role within the automotive industry.
• Strong knowledge of automotive parts and components, including familiarity with various vehicle makes and models.
• Proficiency in using computerized inventory management systems and point-of-sale software.
• Excellent communication and customer service skills, with the ability to assist customers effectively and build positive relationships.
• Detail-oriented and organized, with the ability to handle multiple tasks simultaneously in a fast-paced environment.
• Strong problem-solving skills and the ability to think analytically.
• Ability to lift heavy objects and perform physical tasks related to the job.

We offer a competitive salary commensurate with experience, as well as a comprehensive benefits package, including health insurance, retirement plans, paid time off, and employee discounts on vehicle purchases and services.

If you are a dedicated and enthusiastic individual with a passion for automotive parts and a commitment to providing exceptional customer service, we encourage you to apply. Join our team at Serpentini Chevrolet of Westlake and contribute to our mission of delivering excellence in the automotive industry.

 Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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