Bartender / Server
2 months ago
Responsibilities
Consistently provide prompt service, manage cash and payments and maintain customer satisfaction.
Develop a strong knowledge of the food menu, specials and upsell additional products & sections
Record drink orders accurately and immediately after receipt into the register system.
Prepare & serve non-alcoholic and alcoholic drinks according to S2 standards and replenish drinks as needed.
Verifying the identification and age of customers for alcoholic beverages
Assess customer needs and preferences to make appropriate beverage and food recommendations & deliver exceptional experience
Deliver food and beverage orders from bar guests, enter orders in our Toast point-of-sale system.
Greet guests & build regular bar clientele. Learns and uses frequent bar guests names.
Maintain clean bar areas including counters, sinks, utensils, shelves and storage areas.
Prepare the final bill, present a check, accept payment, process credit card charges or make change
Report all equipment problems, bar maintenance issues & out of stock items to the restaurant manager.
Act as server on the floor as required
Adhere to our responsible service of alcohol guidelines.
Assist the restocking and replenishment of bar inventory and supplies.
Ensure proper portion control by adhering to the established free pouring technique.
Other duties as assigned by management.
Qualifications
2+ years experience in mixology, bartending & food service in a fast paced restaurant/bar environment
Valid Illinois Food Handlers & Illinois Basset certification
Possess basic math skills and the ability to handle money and operate a point-of-sale system (preferably Toast)
Be able to communicate and understand the predominant language(s) of our guests.
Have working knowledge of beer, wine, liquor and common drink recipes.
Be able to work in a standing position for long periods of time (from 4 to 8 hours).
Effective customer service & problem solving skills
Flexible schedule; morning and evening availability
Be a team player