Systems Engineer

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

IaaS Systems and Storage & Engineering (ISSE) team is part of the Operations & Infrastructure technology organization. Our vision, mission and purpose are summarized as following:

Vision - Deliver best-in-class Infrastructure on demand everywhere. 

Mission - Engineer and build reliable and secure infrastructure for all type of workloads in Private/ Hybrid Cloud, utilizing open and innovative technologies at the right unit cost.

Purpose - increase innovation velocity of developers and reduce infrastructure maintenance overhead. These are the guiding principles for the important work we do every day and build toward the overall vision of Visa - The best way to pay and be paid for everyone, everywhere. 

We are looking for a Sr. Consultant - Systems Engineer with a proven record in developing secure, scalable cloud infrastructure solutions. Your expertise will contribute to the evolution of Visa's innovative Global Payment systems, boosting business growth and operational proficiency. You should have a comprehensive understanding of specific technical domains, including applicable processes, methodologies, standards, products, and frameworks. Extensive experience in designing and implementing infrastructure solutions on major public clouds such as AWS, GCP & Azure is essential. A strong grasp of DevOps philosophy and experience in infrastructure as code and automation at scale is crucial. Your role will involve establishing, promoting, and providing standard foundational services for Visa's public cloud implementation, collaborating closely with stakeholders to design and implement solutions with robust security posture, cost optimization, and enhanced developer productivity. You will take full responsibility for the solutions we deliver to our customers, ensuring the availability, performance, security, and reliability of the applications operating in the cloud.

Essential Functions:

• Collaborate with Cloud Architects and fellow engineers to actively contribute to our public cloud strategy and standardization.

• Mature the cloud ecosystem, establish standards, and integrate infrastructure management domains - including logging, monitoring, configuration management, and orchestration.

• Design and implement agile, innovative cloud infrastructure and management solutions that harness technology advancements for scalability, performance, cost optimization.

• Advocate a cloud-native approach for the development of greenfield solutions, considering business goals, objectives, and requirements, whilst ensuring the integration with legacy solutions.

• Identify and utilize standard toolsets to develop & enhance continuous delivery and continuous integration processes.

• Incorporate security measures into all project stages - design, implementation, and operations.

• Define, document, and maintain standard designs and processes.

• Facilitate knowledge transfer to peers and the operation teams on solution architecture, design, and delivery.

• Mentor junior team members to level up team competencies and skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD in Computer Science, Information Systems, Computer Engineering, Electrical or other relevant engineering field
• Strong knowledge various AWS/GCP/Azure services such as networking, compute, database, IAM, etc.
• Experience in designing, building, and supporting large-scale production systems in cloud or migrating to the cloud, practicing infrastructure as code, automated testing, autoscaling, and self-healing.
• Extensive experience in infrastructure as code with tools such as Terraform an Pulumi and configuration management tools such as Ansible.
• Experience in managing production container ecosystems – Docker, Kubernetes, Service Mesh (Istio or Linkerd), CNI (Calico, Cilium)
• Experience of the Software Development Process including Continuous Integration pipeline tools such Jenkins and GitLab.
• Experience in container CICD in Kubernetes environments using tools such as ArgoCD or Flux
• Experience cloud-native monitoring and APM tools such as AWS Cloudwatch, GCP Cloud Operations Suites, and Azure Monitor
• Experience in optimizing monitoring and observability systems and experience in Prometheus, Grafana, and familiar with OpenTelemetry standards.
• Strong knowledge in Linux and Linux environments and working knowledge in one of scripting language such as Python, Nodejs, or Golang.
• Knowledge in the security tools and standard methodologies such as CIS Benchmarking, OS hardening, vulnerability scanning, and system auditing
• Strong analytical skills and able to work independently to solve sophisticated engineering problems.
• Ability to make independent judgments and decisions within established guidelines.
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration. Able to work well in a global matrix management environment.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,900.00 to 192,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.