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Parts Counterperson
3 weeks ago
Fairborn, United States
Wagner Subaru
Full time
Job DescriptionJob DescriptionJob Purpose
Sells parts to all customers, over the counter, through the shop, or on the phone/online
Responsibilities- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Makes sure all internal requests for parts are billed on service repair order.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Keeps current on new products and product updates.
- Maintains professional appearance.
- Keeps front and rear counter areas clean and uncluttered.
- Assist with monthly prime returns.
- Assist with warranty core returns.
- Assist with daily stock order.
- Weekly tire inventory count.
- Assist with monthly obsolescence returns.
- Oversee OEC orders.
- Other duties and responsibilities as determined by Parts Manager.
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Attention to detail
- Effective written and verbal communication skills
- Ability to manage time and prioritize
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
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Parts Counterperson
4 weeks ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionJob PurposeSells parts to all customers, over the counter, through the shop, or on the phone/online ResponsibilitiesAssists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner Informs customers of companion part requirements and specials and ensures that the customer...