2+ Years Cust Svc Rep
2 weeks ago
Client : State of DC
Location : Washington, DC
Job Description:
Part-time schedule required:
8:00am-12pm - Monday, Tuesday, Thursday, Friday
8:30am-12:30pm - Wednesday
Complete Description:
Duties and Responsibilities:
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the area
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Handle merchandise returns and exchanges
- A high school diploma or equivalent with a minimum of two (2) years of experience in the field or related area;
- Ability to communicate effectively both orally and in writing to a variety of audiences;
- Ability to perform basic business applications Microsoft Outlook and Microsoft Suites (Word, Excel, Access, etc.)
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