Mental Health Case Manager

2 weeks ago


Reading, United States Service Access & Management, Inc Full time
Job DescriptionJob Description

Join our Mental Health Team

The Mental Health Team's mission is to provide a recovery-oriented and trauma-informed approach to service provision. We utilize a strength-based approach to help individuals identify their self-directed goals while promoting hope and resiliency. We believe that individuals are more successful with services when they are actively engaged in the goal identification and development process.

If you are passionate about your career, enjoy helping people, and want the opportunity to make a difference in the lives of individuals with mental health needs, apply now

Job Description

Summary of Responsibilities:

Under the general direction of the Case Management Supervisor, this person provides Case Management for the people served. This person is proficient in the use of a personal computer and is adept at handling multiple tasks at one time. This person has expertise in providing good customer service. This person is expected to exercise initiative and judgment in discharging responsibilities. Duties are conducted in accordance with all existing policies, procedures, and regulations and in accord with the Mission and Values of the Company.

Essential Functions:

  • Builds relationships;
  • Leads teams to support the people we serve;
  • Collaborates with individuals, families, and providers to ensure people are living their best lives;
  • Facilitates meetings and discussions;
  • Advocates;
  • Thinks critically and problem-solves;
  • Provides crisis intervention;
  • Links individuals to community resources; Assesses needs;
  • Completes and updates Individualized Service Plans;
  • Completes case notes;
  • Available to work on-call shifts.

Personal Characteristics:

Independent, Tech-Savvy, Responsive, Ethical, Organized, Honest, Resourceful, Collaborative, Innovative, Kind, Team Builder, Active Listener, Life-Long Learner, Trustworthy, & Motivated

Education and Experience:

Bachelor's Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or related field. Or, 12 credit hours in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field AND 2 years experience.

MH/DD experience preferred.

Fluent in Spanish and English (speak and write)

Employment Requirements:

Automobile and Valid Insurance, Valid Pennsylvania Driver's License.

Working Conditions:

Prolonged periods working on a computer in an open office environment, comfortable communicating through virtual technology, and travel throughout the assigned region may occur and may be in adverse weather conditions, must be able to lift up to 15 pounds.




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