Peer Navigator

7 days ago


Concord, United States Waypoint Full time
Job DescriptionJob Description

About the team

We value diversity and inclusion and encourage staff to bring their authentic selves to work. Our fearless approach to challenges is the very foundation upon which we thrive. Challenges are faced without fear, hard work is a given and all embrace new thinking and ways of doing things. We make decisions that others may shy away from and are driven by courage and conviction when we face obstacles with authenticity and honesty. Our team is spirited and dynamic and motivated to create the best programs and services for all. Just like our community, we evolve, adapt, innovate, and ultimately progress.

About the Job

Waypoint is seeking a courageous, supportive individual who has a passion for building positive relationships with vulnerable youth. The Peer Navigator plays a crucial role in supporting young individuals facing potential housing crises. Using a dynamic approach, Peer Navigators engage with young adults through calls, texts, and in-person interactions as needed. As representatives of their diverse peer group, they serve as positive role models, bridging the gap between youth and Waypoint or other community service providers during a housing crisis. The Peer Navigator and Youth Navigator operate collaboratively and within a larger team and are also part of a coordinated community of care dedicated to addressing youth and young adult homelessness.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

  • Connecting with youth that are experiencing a housing crisis and offering intentional peer support, outreach materials, and other necessities.
  • Timely contact within 24-48 hours of the Youth Navigator's initial connection is crucial and will entail ongoing contact until the young person's situation has stabilized.
  • The geographic region includes the entire Balance of State, so the Peer Navigator will maintain contact with young adults via email, text, phone calls, and using apps, whatever is most convenient for the young adult client.
  • Build and maintain positive relationships through a non-directive and collaborative approach, utilizing empathy, a strengths-based orientation, trust, and respect.

Minimum Job Requirements:


  • Education: High School diploma/HiSet/GED
  • Experience: Youth aged 18 to 25, with a focus on uplifting those with lived experience of homelessness and/or housing instability.
  • Candidates with prior lived experiences to include homelessness or systems involvement strongly desired, to include child welfare, juvenile justice, diversion, mental health, and or substance use.
ABILITIES REQUIRED
  • Build caring and supportive relationships with peers.
  • Brave and courageous
  • Strong communication skills
  • Ability to prioritize competing demands

Benefits and Perks:

  • A diverse accepting company culture with an engaged leadership team
  • Internal growth opportunities with many career choices at all levels
  • Training opportunities and educational assistance for both bachelor's and master's level applicants
  • Ample paid time consisting of personal, sick, and vacation hours plus an additional 10 paid company holidays
  • Retirement planning with company match
  • generous mileage reimbursement
  • Half Day Friday's for Summer

Why work for us?


Work for an organization that you're proud of. That values people first. A workplace that gives you the tools to be your best self and enjoy what you do. Waypoint encourages a life/work balance and flexibility that benefits you, your clients, and your family. We support our employees with competitive wages and comprehensive benefits that are always evolving to ensure that our employees' needs are met.


As part of our work community, you will truly make a difference. At Waypoint, we help New Hampshire residents across their lifespans. Our staff works collaboratively in the community, creating a social safety net for all who live here. We champion a culture of mutual respect for those we work with in the greater New Hampshire community and within our workplace. As you go along the journey of your life, whatever challenges you face, at whatever stage as an employee, Waypoint will be there for you, providing HELP ALONG THE WAY.


We offer competitive wages and perks and believe in creating a workplace environment where people feel safe to learn and grow, are professionally challenged, and supported in their work.

Waypoint is an equal-opportunity employer. For immediate consideration apply today at www.waypointnh.org


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