ServiceNow Developer
3 weeks ago
Location: Rockville, MD - Onsite
Job type : Full time Position Responsibilities:
- Front-end web development experience developing custom forms and workflows within ServiceNow
- Creating Service Catalog Items, Content Items, and Workflows
- ServiceNow development supporting IT and non-IT process automation
- Experience following establishing coding standards and guides
- Coordinate with ServiceNow Development, Platform Management, and DBA teams to deliver quality solutions on time and within budget
- Experience using ServiceNow Forms and Form Designer
- ServiceNow Portal development experience
- Experience with ServiceNow modules and workflows supporting ongoing operations and continuous improvement initiatives for service desk/incident management, service request and service catalog, change management, CM, asset management, KM, and problem management
- Experience providing operational end-user support in troubleshooting and resolving ServiceNow issues, managing access, generating reports, and completing catalog tasks
- Experience with JavaScript/ServiceNow JavaScript APIs, HTML5
- Strong analytical, problem-solving, and decision-making capabilities
- Experience using Workflow Editor to configure workflows
- Excellent communication skills are required
- Proficiency in MS Word, PowerPoint, and SharePoint
- Knowledge of ITIL and in-depth understanding of ServiceNow solutions
- Agile Software Development experience or certification
- Experience integrating ServiceNow with external systems through SOAP or REST web services
- ServiceNow Certified Application Developer and ServiceNow Certified Implementation Specialist (any product specific)
- Mobile application development experience a plus
- ITIL v3 Foundations Certification a plus
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